Senior Field Sales Engineer

Summary

Join Samsara, a pioneer in the Connected Operations™ Cloud, as a Field Sales Engineer and help modernize essential industries using cutting-edge IoT solutions. You will contribute to a cleaner, more efficient, and productive supply chain by improving safety, reducing emissions, and connecting operations. This remote position, open to Canadian residents near a major airport, involves 50% regional travel. You'll become an expert on Samsara products, articulate their value to prospects, deliver work products to close deals, and act as a liaison between product and sales teams. Success requires a strong technical background, excellent communication skills, and a collaborative spirit. Samsara offers a competitive compensation package and benefits.

Requirements

• Bachelors’ of Science degree from a 4 year accredited university
• 5 years experience working with customers in a pre-sales, customer success, or customer/product support capacity
• Possess the attitude and aptitude for continuous growth and development
• Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
• Ability to explain complex technical concepts to non-technical audiences
• Previous experience managing hardware and/or software product evaluations
• Basic understanding of electronics and electrical systems
• Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems
• Willingness with frequent business travel domestically and occasional international travel as required
• Currently residing near a major metropolitan area in Canada

Responsibilities

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
• Articulate to prospects how businesses like theirs use Samsara today to solve obstacles common to their industry
• Deliver the work products that get deals done.  Think discoveries, demonstrations, value assessments, proof of concept implementations, etc
• Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans
• Write sample proof-of-concept scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use
• Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• 8+ years enterprise experience working with customers in a pre-sales environment
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Skilled in the art of identifying customer value - identifying on delivering what is most important to the customer and tuning out the noise
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
• Consistent track record of success selling complex technical solutions through strategic sales cycles
• Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
• Work experience building solutions leveraging open APIs
• Bilingual Fluency in English & French-Canadian

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund