Senior GTM Strategy And Ops Manager

Summary

Join Lyra Health's growing GTM Ops team as a Sr. GTM Strategy & Ops Manager. You will lead and implement GTM projects, ensuring alignment with business objectives. Responsibilities include translating business needs, managing project plans and timelines, developing project documentation, and collaborating with cross-functional teams. The ideal candidate possesses experience in benefits, healthcare, consulting, or digital health, along with strong project management skills and excellent communication abilities. Lyra offers a competitive salary, comprehensive healthcare coverage, retirement benefits, paid time off, parental leave, and other employee well-being programs.

Requirements

• Prior work experience in benefits, healthcare, consulting or digital health
• 6+ years of demonstrated success in leading strategic projects, preferably in a high-volume, fast-paced environment
• Proven track record of managing multiple complex projects simultaneously
• Excellent written, verbal and interpersonal communication skills, with the ability to engage and influence stakeholders at all levels
• Proficient at leveraging technology to track and manage deliverables and timelines, including using project management software (e.g., Asana, Microsoft Project), CRM tools (e.g., Salesforce), Excel or Google Sheets and pivot tables
• Excellent critical thinking, analytical and problem solving skills including the ability to analyze data and create insights
• Comfortable facilitating meetings, presenting to leaders and cross-functional teams
• Decisive, but respectful of and adaptive to changing priorities while keeping teams on track
• Ability to work independently and collaborate with teams

Responsibilities

• Lead the planning and implementation of assigned GTM projects from inception to completion, ensuring alignment with business objectives
• Translate and prioritize business needs and drive cross-functional projects that involve GTM teams - owning planning, execution, and communications
• Develop and manage cross-functional project plans and timelines, revising them as requirements and needs change
• Develop project documentation, such as agendas, minutes, issue lists, etc
• Develop and deliver progress reports, proposals, requirements, presentations
• Analyze project successes and failures to ensure continuous quality improvement
• Collaborate with core GTM team members, key stakeholders and cross-functional teams
• Manage the day-to-day operational and tactical activities of assigned projects
• Develop and execute analysis in support of strategic planning, partnerships, and business development
• Manage relationships with external partners in support of strategic initiatives as needed
• Use a data driven approach to initiate, improve and scale current GTM processes
• Evaluate and refine project management processes, tools, and methodologies to enhance efficiency and effectiveness within the sales team

Preferred Qualifications

PMP or equivalent project management certification

Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
• Lyra’s benefits package includes gender-affirming surgery
• Lyra for Lyrians; coaching and therapy services for you and your eligible dependents
• Equity in the company through discretionary restricted stock units
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Paid Parental Bonding Leave for birthing and non-birthing parents
• 401k and retirement benefits
• Employee Well-being Program with additional perks:  Fertility and Family Building, and Maternity program, Employer discount marketplace, Pet insurance, Financial planning tools, UberEats stipend, Legal services, Monthly technology stipend
• We spread joy throughout the year with perks and activities, surprise swag, regular community celebrations and more!