Senior HR Business Partner

Summary

Join Fetch Rewards as a Senior HR Business Partner and play a pivotal role in shaping our organizational culture and fostering a high-performance work environment. Reporting to the VP, People Operations, you will support complex business groups, aligning HR initiatives with business goals. You will act as an employee champion and change agent, collaborating with other HR functions and advising leaders. This is a full-time, remote position with hybrid options available near offices and up to 10% travel expected annually. You will be responsible for establishing strong relationships with leaders and employees, guiding performance management, providing strategic guidance on organizational design, and ensuring compliance with labor laws. Data analysis and leading initiatives to enhance employee engagement are also key aspects of this role.

Requirements

• 8+ years of broad HR experience, with a Bachelor’s degree in human resources, business or related field
• You are resourceful, analytical and able to work in a fast-paced environment with a strong sense of urgency with a ''let’s'' / ''can do'' attitude
• You have the demonstrated ability to train, coach, and mentor remotely
• You are self-motivated, detail-oriented, diligent, responsive, responsible, accountable, and resilient. Demonstrated ability to actively listen, provide solutions, and influence
• You have prior experience managing performance review cycles for an organization
• You’re skilled at maintaining a high level of confidentiality and discretion. This role requires regular involvement in confidential employee and company matters
• Ability to establish credibility and build trust and alignment across teams while navigating complex organizational challenges
• You have a strong understanding of various employment laws and their impact on HR/People matters and the desire to stay up to date on the latest HR/People trends and legislation
• You are curious, not afraid to ask questions or challenge the way we do things
• You have strong communication skills, both written and verbal
• Demonstrated ability to respond and accomplish work in a timely manner
• Appreciate and thrive with highly candid feedback
• Demonstrated experience in supporting and optimizing talent operations to drive business success
• Advanced proficiency in Microsoft Word, Excel, PowerPoint and Google equivalents (including Gmail)

Responsibilities

• Establish trusted, collaborative, responsive, and influential relationships with leaders, managers, and employees across the organization, understanding their strategies and OKRs. Utilize this business knowledge to shape HR strategy and OKRs
• Conduct regular strategy (QBR) meetings with respective business groups. Assess and anticipate HR related needs and align organizational strategy appropriately
• Guide managers on performance management processes, including creating OKRs, performance reviews, feedback, and development plans. Help establish a culture of continuous feedback and coaching to drive employee growth and development
• Provide strategic guidance on business unit restructures, organizational design, workforce planning, and succession planning
• Collaborate with business leaders to assess current and future talent needs. Develop workforce planning strategies to ensure the organization has the right talent in place to meet its long-term objectives. This includes identifying skills gaps and succession planning
• Provide guidance and support on employee relations matters, including conflict resolution, disciplinary actions, and investigations. Ensure compliance with local labor laws and regulations, working with legal teams as necessary
• Utilize HR data and analytics to identify trends, insights, and opportunities for improvement and drive data-driven decision making.  Prepare reports and presentations for senior leaders, highlighting key HR metrics and recommending action plans
• Lead local and global initiatives to support our company's culture, promoting inclusivity, collaboration, and employee engagement through the implementation of targeted programs and activities
• Ability to effectively collaborate with cross-functional teams, business leaders, and HR colleagues to drive HR initiatives, align with organizational goals, and foster a culture of teamwork and shared success
• Maintain knowledge of trends, best practices and regulatory changes in human resources and employment law. Execute ad-hoc projects for local and global initiatives as needed
• Lead the design and execution of programs and initiatives to enhance employee engagement, retention, and growth
• Assist with recruitment efforts by developing job descriptions and partnering with the compensation team to set accurate compensation levels
• Assist Talent Management team building content in Fetch University for employees and managers, facilitating appropriate courses

Preferred Qualifications

• Strong strategic project planning and operational execution skills is a plus
• Prior experience supporting teams or operations in Mexico City and familiarity with employment law is a valuable bonus
• Familiarity with UKG/Ultipro, Jira/Atlassian, Greenhouse, Lattice, Culture Amp is a plus

Benefits

• Stock Options for everyone
• 401k Match: Dollar-for-dollar match up to 4%
• Benefits for humans and pets : We offer comprehensive medical, dental and vision plans for everyone including your pets
• Continuing Education : Fetch provides $10,000 per year in education reimbursement
• Employee Resource Groups : Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break
• Robust Leave Policies: 18 weeks of paid parental leave for primary caregivers, 12 weeks for secondary caregivers, and a flexible return to work schedule
• Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home