Senior Human Resources Business Partner
Placemakr
Job highlights
Summary
Join Placemakr, a hospitality company combining apartment living, vacation rentals, and hotel stays. As a Senior People Experience (HR) Business Partner, you will support on- and off-site property teams and leaders. You will provide day-to-day HR support, implement performance and engagement programs, conduct investigations, and support talent mobility. This remote-first role requires collaboration with various stakeholders to improve leadership behaviors and practices. The ideal candidate has extensive HR experience supporting field-based teams across multiple locations and a strong understanding of employment laws. This position offers competitive pay, benefits, and opportunities for professional growth.
Requirements
- Bachelor’s degree in human resources, business administration, communications,or equivalent work experience in lieu of a bachelor’s degree
- 3+ years experience in an HR Business Partner or HR Generalist position supporting field-based teams and various levels of field-based and corporate leaders
- 2-5 years experience handling employee relations issues in a non-exempt, service focused industry (retail, food & beverage, hospitality, etc.)
- Demonstrated experience ideating and driving execution of people-related programs aligned with business goals
- Strong understanding of Federal, State, and local labor and employment laws and knowledge including a familiarity with HR practices and policies
- Proficient in Microsoft Office including PowerPoint, Excel, and Word (PowerPoint, Excel, Word)
- Demonstrated experience communicating professionally and effectively with individuals and key stakeholders at various levels
- Demonstrated experience utilizing discretion and maintaining confidentiality when handling sensitive situations and information
- The ability to exercise exceptional judgement including escalating when appropriate
- The ability to multi-task, organize and prioritize effectively in a high-growth, ever-changing environment
- Exceptional verbal and written communication skills
- A detail-oriented professional with the demonstrated ability to collect, analyze and interpret trends in order to make recommendations related to employee relations investigations and people programs
- A self-starter who works well both independently and in partnership with your team
- A champion of our Community Norms who embodies them constantly. You Own It. You Make It Better. You Treat People Right
Responsibilities
- Provide hands-on, day-to-day support to leaders and team members on team-member relations and performance-related issues across all property teams, including coaching, counseling, and documentation
- Proactively identify and document trends uncovered through feedback, exit interviews and surveys
- Implement performance, development, recognition and engagement programs as well as solutions to common people-related trends in partnership with the SME’s across the PX Team and property leadership team in order to meet organizational goals
- Support the building and maintenance of a healthy culture by working cross-functionally with the PX team, consulting with property leadership on people-related initiatives, and helping leaders increase performance, engagement, and overall talent development at Placemakr
- Consult with leaders and key stakeholders with the goal of improving and developing property and non-property leadership behaviors and practices
- Support the development, and own the execution, of performance management and career development strategies for all talent levels across our property teams
- Conduct prompt, thorough and impartial investigations in response to employee relations issues and/or workplace concerns including harassment, discrimination, retaliation, and other topics while remaining compliant with associated federal, state and/or company policies and regulations
- Maintain effective organization and tracking of employee relations investigation documents and statements, disciplinary action forms and performance management materials
- In partnership with the People Operations team, support the offboarding process for property team members including drafting and sending offboarding letters and conducting exit interviews in a timely manner
- Support internal talent mobility by refining and executing on Placemakr’s internal hiring policy, playing a key role in each internal talent conversation, and supporting people-related wind-down conversations
- Collaborate with senior leadership to design and support property team member action plans and other people, culture and engagement-related programs where appropriate
- Clearly communicate business benefits of initiatives and gain buy-in and support of key stakeholders at various levels
- Help property and non-property leaders understand and implement change management best practices
- Implement and execute best practices around employee relations, risk mitigation, internal policy / programs, and process development
- Consistently demonstrate an embodiment of Owning It, Making It Better and Treating People Right when recommending processes, solutions, and action plans
- Additional duties and responsibilities, as assigned
Preferred Qualifications
Previous people leadership experience in a non-exempt environment
Benefits
- Competitive Pay, Generous Stock Options and Performance Bonuses
- Medical, Vision & Dental Insurance with options for Flexible Spending Accounts
- Paid Parental Leave
- Paid Life Insurance
- 401k + 4% employer matching program
- Unlimited PTO to allow time for you to recharge
- Monthly cell phone reimbursement, health & wellness stipend and a generous onboarding stipend for remote employees
- Plus, discounts to stay at select Placemakr properties all over the US
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