Senior Human Resources Business Partner

Summary

Join Placemakr, a hospitality company combining apartment living, vacation rentals, and hotel stays. As a Senior People Experience (HR) Business Partner, you will support on- and off-site property teams and leaders. You will provide day-to-day HR support, implement performance and engagement programs, conduct investigations, and support talent mobility. This remote-first role requires collaboration with various stakeholders to improve leadership behaviors and practices. The ideal candidate has extensive HR experience supporting field-based teams across multiple locations and a strong understanding of employment laws. This position offers competitive pay, benefits, and opportunities for professional growth.

Requirements

• Bachelor’s degree in human resources, business administration, communications,or equivalent work experience in lieu of a bachelor’s degree
• 3+ years experience in an HR Business Partner or HR Generalist position supporting field-based teams and various levels of field-based and corporate leaders
• 2-5 years experience handling employee relations issues in a non-exempt, service focused industry (retail, food & beverage, hospitality, etc.)
• Demonstrated experience ideating and driving execution of people-related programs aligned with business goals
• Strong understanding of Federal, State, and local labor and employment laws and knowledge including a familiarity with HR practices and policies
• Proficient in Microsoft Office including PowerPoint, Excel, and Word (PowerPoint, Excel, Word)
• Demonstrated experience communicating professionally and effectively with individuals and key stakeholders at various levels
• Demonstrated experience utilizing discretion and maintaining confidentiality when handling sensitive situations and information
• The ability to exercise exceptional judgement including escalating when appropriate
• The ability to multi-task, organize and prioritize effectively in a high-growth, ever-changing environment
• Exceptional verbal and written communication skills
• A detail-oriented professional with the demonstrated ability to collect, analyze and interpret trends in order to make recommendations related to employee relations investigations and people programs
• A self-starter who works well both independently and in partnership with your team
• A champion of our Community Norms who embodies them constantly. You Own It. You Make It Better. You Treat People Right

Responsibilities

• Provide hands-on, day-to-day support to leaders and team members on team-member relations and performance-related issues across all property teams, including coaching, counseling, and documentation
• Proactively identify and document trends uncovered through feedback, exit interviews and surveys
• Implement performance, development, recognition and engagement programs as well as solutions to common people-related trends in partnership with the SME’s across the PX Team and property leadership team in order to meet organizational goals
• Support the building and maintenance of a healthy culture by working cross-functionally with the PX team, consulting with property leadership on people-related initiatives, and helping leaders increase performance, engagement, and overall talent development at Placemakr
• Consult with leaders and key stakeholders with the goal of improving and developing property and non-property leadership behaviors and practices
• Support the development, and own the execution, of performance management and career development strategies for all talent levels across our property teams
• Conduct prompt, thorough and impartial investigations in response to employee relations issues and/or workplace concerns including harassment, discrimination, retaliation, and other topics while remaining compliant with associated federal, state and/or company policies and regulations
• Maintain effective organization and tracking of employee relations investigation documents and statements, disciplinary action forms and performance management materials
• In partnership with the People Operations team, support the offboarding process for property team members including drafting and sending offboarding letters and conducting exit interviews in a timely manner
• Support internal talent mobility by refining and executing on Placemakr’s internal hiring policy, playing a key role in each internal talent conversation, and supporting people-related wind-down conversations
• Collaborate with senior leadership to design and support property team member action plans and other people, culture and engagement-related programs where appropriate
• Clearly communicate business benefits of initiatives and gain buy-in and support of key stakeholders at various levels
• Help property and non-property leaders understand and implement change management best practices
• Implement and execute best practices around employee relations, risk mitigation, internal policy / programs, and process development
• Consistently demonstrate an embodiment of Owning It, Making It Better and Treating People Right when recommending processes, solutions, and action plans
• Additional duties and responsibilities, as assigned

Preferred Qualifications

Previous people leadership experience in a non-exempt environment

Benefits

• Competitive Pay, Generous Stock Options and Performance Bonuses
• Medical, Vision & Dental Insurance with options for Flexible Spending Accounts
• Paid Parental Leave
• Paid Life Insurance
• 401k + 4% employer matching program
• Unlimited PTO to allow time for you to recharge
• Monthly cell phone reimbursement, health & wellness stipend and a generous onboarding stipend for remote employees
• Plus, discounts to stay at select Placemakr properties all over the US