Human Resources Business Partner

Summary

Join TrueML as the primary Human Resources Business Partner, playing a pivotal role in shaping a thriving workplace and empowering talent. You will blend HR strategy with hands-on execution, ensuring alignment between HR initiatives and business goals. Serve as a trusted advisor to senior management, guiding workforce planning, leadership development, and employee engagement strategies. Handle complex employee relations cases, legal compliance, and day-to-day HR operations. Success requires 6+ years of HR experience, exceptional communication skills, and the ability to switch between strategic and tactical work. You'll be part of the TrueML People Team, reporting to the VP of People.

Requirements

• 6+ years in HR with a focus on Employee Relations, Performance Management, Compensation, and Workforce Planning
• At least 3 years of experience in Startups, Tech, or SaaS companies
• Proven track record in managing complex employee relations
• Demonstrated understanding of HR principles, including recruitment, performance management, and compensation
• Strong analytical and problem-solving skills
• Exceptional written and verbal communication skills
• Demonstrated ability to drive initiatives, influence outcomes, and achieve results
• Ability to quickly establish credibility and rapport with business unit leadership, colleagues, and stakeholders
• Excellent interpersonal skills, including active listening, coaching, empathy, and handling sensitive matters with tact and professionalism
• High integrity, confidentiality, and professionalism
• Strong sense of urgency and ability to work independently
• Experience engaging with diverse employee groups and adapting communication style to various cultural backgrounds
• Willingness to undertake ad-hoc projects, learn new skills, and commit to task completion
• Ability to work with minimal supervision and make time-sensitive decisions

Responsibilities

• Drive HR Strategy & Workforce Planning. Partner with the People Team to develop and execute an HR strategy tailored to TML needs
• Act as a trusted advisor to senior leadership, providing HR guidance on talent management, workforce planning, and organizational effectiveness
• Facilitate workforce planning initiatives, helping TML leadership ensure it has the right talent in place to achieve its business goals
• Employee Relations & Compliance. Resolve complex employee relations cases, ensuring fair and legally compliant outcomes
• Conduct internal investigations and the immigration process while working closely with our immigration partner, mitigating risks, and maintaining compliance
• Support TML leadership during performance management, discipline issues, employee complaints, coaching, and employee engagement strategies
• Stay up to date with labor laws and HR best practices, proactively addressing compliance risks
• Leadership Development & Talent Management. Develop managers and leaders, enhancing their skills in coaching, performance management, and team development
• Support succession planning and internal mobility to help TML leadership ensure a strong leadership pipeline
• Guide leaders in leveraging L&D programs and career development opportunities for their teams
• HR Operations & Process Optimization. Collaborate with People Operations on leave administration, HR policies, and benefits inquiries
• Promote self-service HR tools and ensure employees access key HR resources
• Identify and lead process improvements to drive consistency and efficiency across subsidiaries
• Employee Engagement & Culture. Collaborate with People Programs & Engagement teams to enhance employee experience, DEI initiatives, and workplace culture
• Support TML leadership in developing employee engagement plans that strengthen retention and morale
• Act as a change agent, guiding teams through organizational transitions and culture shifts
• Additional Projects & Strategic Initiatives. Contribute to cross-functional HR projects that enhance the employee experience and drive business impact
• Lead initiatives that foster an inclusive, high-performing, and values-driven workplace
• Additional projects, and other types of initiative and administrative support as needed

Preferred Qualifications

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred
• Experience with Rippling, Okta, Confluence, Jira, and G-Suite
• Experience working with contingent / BPO workforce

Benefits

• Everything you need to work remotely
• Unlimited PTO
• Medical/dental/vision insurance
• 401k through Charles Schwab
• Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package
• Company-paid short-term and long-term disability plus basic life insurance
• Family-friendly maternity and paternity leave
• Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!
• PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide
• Paid time off to do volunteer work in your community
• Access to the Wellness Coach app for you and 5 family members