Senior Internal Comms Creative Production Partner

Summary

Join Turnitin as a Senior Internal Comms Creative Production Partner and lead the evolution of internal communications for this remote-first company. You will be responsible for managing internal communication platforms, crafting engaging content, and partnering with senior leaders to shape company-wide communications. This high-visibility role requires strong writing, storytelling, and digital content creation skills, along with experience in program management and cross-functional collaboration. You will use data to guide your work and improve communication effectiveness. The role involves planning and facilitating company-wide events and ensuring a polished, engaging experience for a global audience. This is a leadership position that will significantly impact how Turnitin connects with its employees.

Requirements

• 7+ years of experience in internal communications, program management, and/or corporate comms
• Exceptional writing and storytelling skills—able to distill complex topics into human, accessible messages
• Proven experience partnering with senior leaders on communications and culture-building
• Strong fluency in digital content formats—advanced in working across video, async formats, and low-code tools, with demonstrable experience using AI tools to enhance content creation or comms workflows
• Experience leading cross-functional projects involving platform/tool implementation or revamp and moving project outcomes at pace
• Comfort presenting in a highly engaging fashion to large or executive audiences—verbally and in writing
• Data-driven mindset and comfort using insights to guide iteration
• Highly organized, proactive, and detail-oriented with a bias for action
• Global mindset—able to adapt messaging and strategy for a distributed, culturally diverse audience
• Familiarity with platforms like SharePoint, Happeo, or similar intranet/CMS tools

Responsibilities

• Serve as the Business Owner for Connect 2.0 & MyHR Hub– managing governance, rollout strategy, timelines, stakeholder management, and platform adoption
• Own the roadmap for platform improvements that support content quality, usability, and employee engagement
• Champion Connect as a strategic channel that supports employee enablement, culture building, and internal alignment
• Contribute to the evolution of our internal comms channels (Connect, Slack, newsletters, etc.) with a focus on strategic alignment, digital creativity and experience
• Explore and test new tools, formats, and technologies (e.g., AI-enhanced comms, short-form video, async communication) to reach people where they are
• Use data and team feedback to iterate on how, when, and where we communicate
• Anticipate needs, and partner with senior leaders to craft crisp, timely, and meaningful internal communications that align with business priorities
• Write, edit, and advise on comms for company-wide updates, leadership narratives, keynotes, and critical business moments
• Help shape a consistent leadership communication strategy across internal channels, including email, video, Connect, Slack, and live events
• Build toolkits, templates, and guidance to improve message consistency and clarity across functions
• Act as a creative production partner—thinking visually and interactively to make strategic updates engaging and memorable
• Define key metrics for comms effectiveness
• Track performance, analyze engagement data, and share learnings with stakeholders to guide future content and channel strategy
• Provide regular reporting on engagement with exec comms, Connect usage, and major campaigns
• Act as a creative production partner—thinking visually and interactively to make strategic updates engaging and memorable
• Project manage quarterly All Company Meetings and other flagship events end-to-end—from content development to tech logistics
• Collaborate with speakers, content owners, and tech teams to deliver a polished, engaging experience—globally accessible, inclusive, and aligned to our values
• Bring a production mindset—ensuring format, visuals, and delivery reflect our culture, remote-first ways of working, and commitment to digital storytelling
• Own post-event follow-up comms, surveys, and reporting to continuously improve impact and engagement

Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*