Senior Internal Comms Creative Production Partner

Summary

Join Turnitin as a Senior Internal Comms Creative Production Partner and lead internal communications, reimagining how a remote-first company connects. You will own and evolve Turnitin’s internal communications, leading executive communications, shaping company-wide moments, and transforming communications systems. This high-visibility role partners across business functions and geographies to enhance clarity, transparency, and alignment. You will craft narratives with executives, influence leadership, experiment with new digital formats, and project manage global internal platforms. The role involves close collaboration with the People team, global comms network, senior leaders, and cross-functional collaborators. You will contribute to a culture of transparency, trust, and accountability, helping Turnitin achieve its People Team goals.

Requirements

• 7+ years of experience in internal communications, program management, and/or corporate comms
• Exceptional writing and storytelling skills—able to distill complex topics into human, accessible messages
• Proven experience partnering with senior leaders on communications and culture-building
• Strong fluency in digital content formats—advanced in working across video, async formats, and low-code tools, with demonstrable experience using AI tools to enhance content creation or comms workflows
• Experience leading cross-functional projects involving platform/tool implementation or revamp and moving project outcomes at pace
• Comfort presenting in a highly engaging fashion to large or executive audiences—verbally and in writing
• Data-driven mindset and comfort using insights to guide iteration
• Highly organized, proactive, and detail-oriented with a bias for action
• Global mindset—able to adapt messaging and strategy for a distributed, culturally diverse audience
• Familiarity with platforms like SharePoint, Happeo, or similar intranet/CMS tools

Responsibilities

• Serve as the Business Owner for Connect 2.0 & MyHR Hub– managing governance, rollout strategy, timelines, stakeholder management, and platform adoption
• Own the roadmap for platform improvements that support content quality, usability, and employee engagement
• Champion Connect as a strategic channel that supports employee enablement, culture building, and internal alignment
• Contribute to the evolution of our internal comms channels (Connect, Slack, newsletters, etc.) with a focus on strategic alignment, digital creativity and experience
• Explore and test new tools, formats, and technologies (e.g., AI-enhanced comms, short-form video, async communication) to reach people where they are
• Use data and team feedback to iterate on how, when, and where we communicate
• Anticipate needs, and partner with senior leaders to craft crisp, timely, and meaningful internal communications that align with business priorities
• Write, edit, and advise on comms for company-wide updates, leadership narratives, keynotes, and critical business moments
• Help shape a consistent leadership communication strategy across internal channels, including email, video, Connect, Slack, and live events
• Build toolkits, templates, and guidance to improve message consistency and clarity across functions
• Act as a creative production partner—thinking visually and interactively to make strategic updates engaging and memorable
• Define key metrics for comms effectiveness
• Track performance, analyze engagement data, and share learnings with stakeholders to guide future content and channel strategy
• Provide regular reporting on engagement with exec comms, Connect usage, and major campaigns
• Act as a creative production partner—thinking visually and interactively to make strategic updates engaging and memorable
• Project manage quarterly All Company Meetings and other flagship events end-to-end—from content development to tech logistics
• Collaborate with speakers, content owners, and tech teams to deliver a polished, engaging experience—globally accessible, inclusive, and aligned to our values
• Bring a production mindset—ensuring format, visuals, and delivery reflect our culture, remote-first ways of working, and commitment to digital storytelling
• Own post-event follow-up comms, surveys, and reporting to continuously improve impact and engagement

Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*