Senior IT Analyst, Scrum Master

Summary

Join Abercrombie & Fitch Co. as a Scrum Master! This role requires a proven track record in Agile methodologies and a passion for leading teams to success. You will be responsible for hands-on execution of project roadmaps, fostering continuous improvement, and ensuring transparent communication. The ideal candidate possesses strong technical skills, exceptional communication abilities, and a minimum of 5 years of IT experience, including 2+ years as a Scrum Master. This position offers a competitive salary, comprehensive benefits, and opportunities for career advancement. Remote work across the U.S. is allowed. Abercrombie & Fitch is committed to providing a supportive and inclusive work environment.

Requirements

• Be ideally located in the Columbus OH region
• Have 5+ years of IT experience in a software development environment
• Have 2+ years of Agile/Scrum Master experience following the guidance contained in The Scrum Guide
• Possess a BA/BS in a related field or equivalent experience
• Have experience leading an agile team to achieve sprint goals, project goals, and sprint commitments
• Have exceptional written and verbal communication and time management skills
• Be self-motivated with a proven ability to identify priorities and mobilize initiatives to achieve desired results with minimal supervision
• Be effective and efficient in identifying and proposing creative, innovative solutions to complex, time-critical challenges
• Possess excellent situational awareness and an ability to remain calm under pressure and lead teams through ambiguous situations and rapid change
• Demonstrate the ability to build business relationships and gain the trust of others, while embracing constructive feedback
• Demonstrate the ability to anticipate, mitigate, and resolve conflicts across workgroups
• Have excellent team building, group facilitation and coaching skills
• Have excellent interpersonal skills including collaboration, facilitation, issue resolution, and customer relationship management skills and an ability to work with diverse personality types
• Have the ability to quickly grasp and understand technical issues and concepts
• Have excellent planning and organizational skills; be capable of managing multiple projects/tasks in parallel
• Demonstrate uncompromising honesty and transparency
• Be a Certified Scrum Master (CSM) or equivalent with active participation in the Agile community

Responsibilities

• Serve as a hands-on Scrum Master for an agile team and/or cross-functional project team leadership for business-critical products and solutions
• Understand the big picture of work coming to the team; be aware of applications & business processes the team supports & its purpose. Improve, maintain and develop (where appropriate) Agile best practices, dashboards and tools; ensure consistency where appropriate
• Develop and communicate Agile dashboards and metrics pertaining to sprint goals, capacity, velocity, quality and backlog health
• Foster a continuous improvement mindset in the team by capturing improvement ideas and conducting experiments. Partner with existing teams and peers on continuous process improvements
• Create data-driven forward-looking plans to manage flow through the team, with a view of capacity by skillset to inform decision-making. Forecast and plan current and future sprints to ensure planning at a sustainable pace and realistic implementation timelines; this would include quarterly planning
• Maintain and report regularly on the flow of work into and out of the team, ensuring dependencies are managed
• Provide transparent visibility to risks/issues to achieving commitments, to enable collaborative problem-solving with peers, other teams, business stakeholders, tech leads, project managers, project teams and release managers; remove blockers to hit sprint commitments and goals
• Instill a sense of urgency reflecting the goals for the current sprint, upcoming release, and project vision, while passionately emphasizing the importance of meeting these goals and timelines, dates matter
• Ensure sprint-based meetings are effectively facilitated, the outcomes are achieved, and their cadence is maintained
• Model servant leadership in a highly collaborative and fast-paced environment

Preferred Qualifications

• Have experience in a retail environment
• Have experience with distributed development teams which span multiple geographies, time zones and cultures

Benefits

• Incentive Bonus Program
• Paid Time Off and Work From Anywhere Flexibility
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Access to Carrot to support your unique parenthood journey
• Access to Headspace dedicated to creating healthier, happier lives from the inside out
• 401(K) Savings Plan with Company Match
• Opportunities for Career Advancement, we believe in promoting from within