Senior Key Account Manager

Summary

Join Catawiki as a Senior Key Account Manager for the Japanese and SEA markets, focusing on Watches and Jewellery. You will be responsible for achieving commercial targets, cultivating existing sellers, and maximizing revenue. This fully remote role requires you to be based in Japan. Key responsibilities include growth management, key account management, and collaborating with internal stakeholders. The ideal candidate possesses a sales mindset, strong networking skills, and experience in B2B sales within the watch and/or jewelry industry. Catawiki offers various benefits, including a Catavoucher, extra days off, and recognition for work anniversaries.

Requirements

• Sales mindset demonstrated in achieving sales targets, minimum 5 years of B2B sales experience
• Skilled networker with a talent for building and maintaining strong relationships with sellers
• Exceptional negotiation abilities
• Self-motivated, highly organized, and capable of working independently
• Passionate about the online industry, with personal experience in collecting or a deep understanding of seller perspectives
• Holds a Master’s or Bachelor’s degree in a Commercial, Economics, or Sales-related field, combined with relevant sales experience
• Proficient in utilizing Google tools (Sheets, Slides) and leveraging data effectively, aligning with our data-driven approach
• Fluent in Japanese and English with excellent communication skills is a must

Responsibilities

• Identify existing sellers in your portfolio with a high growth potential matching the category ambitions and create a growth strategy to reach maximal results
• Look for new business opportunities in your territory using insights from your seller portfolio
• Move in sync with the Business Developer to nurture newly handed over sellers to continuously grow the territory
• Analyse and evaluate the KPIs of Top Sellers and implement actions to align their performance with category targets
• Grow and retain an extensive book of business through upselling, relationship building and targeted communication by monitoring and analysing KPIs
• Create, negotiate and roll out win-win commercial agreements between Top Sellers and Catawiki
• Move in Sync with Category experts to bring the right kind of supply from our Top Seller base
• Conduct regular business reviews with the Top Sellers in your portfolio
• Team up with key internal stakeholders to provide our Top Sellers the best possible help and service to grow
• Proactively suggest and follow up on opportunities for improvement to internal stakeholders
• Keep track of activities and agreements in our CRM tool

Preferred Qualifications

• Experience with sales CRM tools like HubSpot is an advantage
• Background in sales within the Watch and/or Jewellery industry in the Japanese market is a strong plus

Benefits

• When you join us, you’ll receive a €100 Catavoucher, and on each birthday, you'll get a €50 Catavoucher to celebrate
• Enjoy an extra day off each year to "Pursue Your Passion"
• We also recognise significant work anniversaries (3, 5, 8, 10 years) with additional time off, plus extra leave for life’s big moments like marriage, engagements, or moving house
• Learn and Grow with Us through our Learning & Development initiatives, which include clear development plans and mentorship programmes designed to support your career progression
• A Culture of Connection defines us. We’re a passionate, diverse and collaborative team of 800+ Catawikains and 60+ nationalities, all coming together to build a one-of-a-kind marketplace. We foster an inclusive and queer-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to our team