Senior Manager, Advertising Operations

Summary

Join Discord's rapidly growing Game Advertising and Marketing team as a founding member. You will lead a small team, building and optimizing campaign management systems, and collaborating with various departments. This role requires extensive experience in digital ad operations, strong analytical skills, and proven people management abilities. You will be responsible for overseeing campaign planning, implementation, and optimization, ensuring client goals are met. The ideal candidate is passionate about gaming and possesses a collaborative leadership style. Discord offers a competitive salary and comprehensive benefits package.

Requirements

• Proven experience managing small and growing teams, providing mentorship, and fostering team development (experience in ad operations is a plus but not required)
• A collaborative leadership style with a willingness to roll up your sleeves and support hands-on work when needed
• Experience building systems, tools, or dashboards from scratch to drive operational efficiency and campaign success
• Strong problem-solving and analytical skills to identify gaps, create solutions, and implement scalable processes
• 7+ years of experience in digital advertising operations with proficiency in campaign execution (e.g., staging, creative coordination, optimization, and troubleshooting), ad technologies, campaign operations, and ad tracking/measurement methodologies
• Experience collaborating with clients to understand their needs and deliver measurable value
• Proven ability to analyze campaign data, generate actionable insights, and collaborate with clients to deliver measurable value

Responsibilities

• Lead and support a small, impactful team while also working hands-on for campaign execution, troubleshooting, and process improvements
• Partner with leadership to optimize team operations and plans for growth
• Collaborate with Account Executives and Account Managers to translate client goals into actionable campaign strategies
• Develop, execute, and optimize digital ad campaigns, ensuring accurate implementation of parameters like targeting, tracking, and budgets
• Build and refine systems for efficient campaign execution and deliver performance insights with actionable recommendations
• Act as the go-to expert on campaign best practices, supporting Account Executives, Account Managers, and clients
• Work closely with Product, Engineering, and technical teams to troubleshoot, optimize campaigns, and implement A/B tests for better outcomes

Preferred Qualifications

Team player with a sense of humor, humility, curiosity & empathy

Benefits

• Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
• Mental health resources and quarterly wellness stipends
• 16 paid holidays, 4 weeks of PTO, use-what-you-need sick days and volunteer time off
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• Generous stipends for headphones, your remote work setup, and lunch on a daily basis (while we’re all remote)
• Flexible long-term work options (remote and hybrid)
• A diverse slate of Employee Resource Groups
• Plus commuter contributions and other perks for office-based employees