Remote Senior Manager

Summary

Join Honor as Sr. Manager, Workforce Strategy and evaluate, design, and implement strategies and programs to recruit, reward, and retain top-performing Care Pros while effectively managing cost.

Requirements

• Minimum 8-10 years experience in business analytics, finance, or management consulting
• Experience working with complex data sets to drive insights and program design, preferably related to pricing and/or wage
• Experience working in high growth and/or late stage startup technology companies preferred
• Demonstrated ability to lead cross-functional teams in designing and building solutions that solve for quality at scale
• Proven ability to develop high-quality relationships and form partnerships with diverse stakeholders
• Excellent interpersonal, verbal, and written communication skills
• Ability to be decisive and thrive in an unstructured and fast-paced environment
• Ability to plan and execute on both strategic and tactical level
• Knowledge of employment legislation and regulations preferred

Responsibilities

• Deploy deep data analysis of Honor’s Care Pro workforce performance, retention, and cost base
• Design and implement programs to attract and retain high-performing Care Pros and elevate Honor as a top employer
• Regularly analyze ROI and efficacy of workforce programs to determine their impact on Care Pro recruitment, retention, and Care Pro performance
• Generate and implement recommendations to balance costs and maximize ROI
• Deploy market research and data analysis, and lead cross-functional teams to build and regularly update a rich fact base on Care Pro motivations, personas, and behaviors to inform design of workforce programs, with a primary focus on compensation strategy
• Regularly assess market-level workforce health (e.g., ensure Care Pro skill levels meet market demand for care needs) and work with Care leadership to identify and deploy market-level levers to improve Care Pro performance
• Lead cross-functional teams to implement and evaluate workforce programs, including implementing new or updated compensation and incentive programs
• Partner with Business Operations to support the twice-yearly wage review and forecasting cycles
• Partner with People Operations to support the twice-yearly benefits eligibility review cycle
• Partner with HR and Legal to ensure recommended programs comply with all relevant employment laws and regulations, including but not limited to wage and hour laws, tax regulations, and reporting requirements
• Communication and Training: Develop and deliver communication materials, training programs, and resources to manage internal change to Care Pro programs and educate Care Pros

Benefits

• Base pay is just a part of our total rewards program
• Honor offers equity and 401K with up to a 4% match
• We provide medical, dental, and vision coverage including zero cost plans for employees
• Short Term Disability, Long Term Disability, and Life Insurance are fully employer-paid with a voluntary additional Life Insurance option
• We offer a generous time off program, mental health benefits, wellness program, and discount program