Senior Manager, Deal Commercial Strategy & Operations

Summary

Join Remote as the first Deal Commercial Strategy & Operations professional within the Revenue Operations team and make a significant impact in the global employment landscape. This exciting opportunity involves partnering with sales and cross-functional teams to drive strategic commercial initiatives. You will design and implement scalable deal processes, act as a strategic advisor, manage day-to-day deal desk operations, and continuously improve pricing tools. The role requires strong analytical and strategic thinking skills, expertise in financial and pricing modeling, and proven success in partnering with sales and cross-functional stakeholders. You will work in a fully remote environment with a global team. Remote offers competitive compensation and benefits, including flexible paid time off, flexible working hours, and 16 weeks of paid parental leave.

Requirements

• Solid experience in the software industry, ideally in Deal Desk, Commercial Pricing Strategy, or Revenue/Financial Operations roles
• A sharp commercial mindset and a track record of leading multi product commercial and contracting negotiations
• Proven ability to design and implement scalable deal processes from the ground up, collaborating closely with cross-functional teams across Sales, Finance, Legal, Billing, and Operations
• Strong analytical and strategic thinking skills, with demonstrated judgment in high-stakes, complex deal scenarios
• Deep expertise in financial and pricing modeling, with advanced proficiency in Excel/Google Sheets and a comfort working with complex structures
• Proven success partnering with Sales and broader GTM teams, as well as key cross-functional stakeholders including Finance, Legal, and Billing
• A solid grasp of business strategy, financial principles, and legal considerations, with the ability to navigate trade-offs and align deal structures with company goals
• Strong leadership and collaboration skills, with experience influencing decision-making and driving alignment across diverse teams
• Experience working with and managing virtual, globally distributed teams
• Resilience under pressure, with the ability to prioritize, multitask, and perform in stressful and time-sensitive environments such as end-of-month and quarter
• Familiarity with software revenue recognition principles, contracting processes, and operational implications of deal terms
• Exceptional communication and interpersonal skills—clear, concise, and effective across written and verbal formats
• High attention to detail, data-driven, and process-oriented
• Proficient in Salesforce and CPQ platforms
• Fluent in English (written and spoken)

Responsibilities

• Design and implement scalable deal desk processes, partnering closely with Revenue Operations, Finance, Legal, Billing, and GTM teams to ensure efficient, compliant, and commercially sound deal execution
• Act as a trusted strategic advisor to Sales and GTM stakeholders, guiding deal structure, pricing strategy, and commercial terms to support successful contract execution and long-term customer value
• Manage the day-to-day deal desk operations, including reviewing and approving quotes, facilitating deal approvals, and ensuring alignment with internal policies and business goals
• Evaluate and structure non-standard deal requests, ensuring clear communication of business rationale and accurate documentation within the Deal Approval System
• Own and continuously improve pricing tools, calculators, and deal templates to enhance consistency, usability, and strategic alignment
• Drive initiatives to automate and optimize deal desk workflows, reducing friction and enabling sales productivity across the Quote-to-Cash lifecycle
• Interpret and escalate contractual terms as needed to ensure alignment with revenue recognition policies, compliance requirements, and operational capabilities
• Collaborate with cross-functional teams (including Finance, Compensation, and Sales Operations) to ensure bookings, commissions, and reporting are accurate and up-to-date
• Provide guidance and training to Sales teams on deal best practices, process adherence, and pricing strategy
• Support high-volume periods such as month-end and quarter-end, ensuring timely deal closure and alignment with revenue targets

Preferred Qualifications

Previous experience working in a remote or distributed environment is a plus

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (we are async)
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces