Senior Manager, Digital Marketing Vendors and Business Development

Summary

Join Xometry as a Senior Manager, Digital Marketing Vendors and Business Development to create, develop, and oversee digital marketing vendors and third-party relationships. This role demands a strategic, business-minded leader who can work autonomously and has proven success in driving vendor performance, mitigating risks, and fostering a culture of continuous improvement.

Requirements

• 5-8+ years of experience in vendor management, contract negotiation, supplier relationship management, and business development, ideally in a B2B environment
• Proven track record of successfully managing multiple, varied vendors and programs in a fast-paced environment
• Extensive experience developing financial models
• Proven track record of working autonomously to own and drive improvement from vendor teams and identify and close new relationships
• Proven track record of collaborating and influencing cross-functionally
• Strong analytical and financial skills with the ability to assess and measure programs and vendor performance using data-driven insights
• Excellent communication, negotiation, and interpersonal skills, capable of building and maintaining strong relationships with vendors and internal stakeholders
• Strong grasp of business drivers and risk management techniques
• Superior problem-solving abilities with a focus on quick and efficient resolution of disputes and issues
• Proficient in using platforms such as Airtable, Asana, and Looker to analyze data, track vendor performance, and facilitate communication across teams

Responsibilities

• Establish and maintain robust, proactive relationships with key vendors to ensure high-quality service delivery and operational efficiency
• Foster a collaborative environment to facilitate effective communication and problem-solving between vendors and internal teams
• Develop, update, and enforce SOPs and SLAs to ensure all parties understand and adhere to established standards
• Develop and implement comprehensive vendor performance measurement frameworks based on quality, delivery time, cost-effectiveness, and compliance that directly map to Thomas company performance metrics
• Conduct regular performance reviews, using data-driven insights to inform strategic decisions and drive continuous improvement
• Identify potential risks associated with vendor operations and develop robust mitigation strategies
• Proactively address and resolve vendor disputes or issues, ensuring minimal disruption to service delivery
• Lead contract negotiations, ensuring favorable terms and conditions that align with organizational goals and compliance requirements
• Track and manage vendor-related budgets, ensuring accurate billing and timely disbursements. Analyze financial performance and implement cost-saving initiatives without compromising service quality
• Research and identify potential new vendors capable of delivering high-quality services at competitive prices
• Conduct thorough evaluations of potential vendors and present well-supported recommendations to senior management
• Continuously assess existing vendors to ensure they meet evolving organizational needs and performance standards
• Utilize feedback from internal stakeholders to drive enhancements in vendor services and performance
• Identify and assess potential vendors to align with the company’s marketing objectives and budget
• Conduct thorough research and evaluations of vendors based on past performance, capabilities, and pricing
• Select vendors that best meet the company’s needs and strategic goals
• Analyze gaps and opportunities in the Thomas Marketing Services offerings, and identify new and modified products to meet client needs
• Identify internal and external resource options to deliver new programs with consistent quality and efficient use of resources