Senior Manager, Supply Planning

Summary

Join Toast's Hardware Supply Demand Planning team as a Senior Manager, leading global hardware supply forecasts and managing 18-month supply plans. You will establish ideal inventory levels, act as a liaison between Demand Planning and Operations Program Management, and communicate supply plan risks and opportunities. Responsibilities include owning NPI supply forecasting, managing end-of-sale inventory, and preparing supply planning updates for leadership. You will also develop internal and external tools to improve the supply planning function. This role requires a Bachelor's degree, 8+ years of forecasting and budgeting experience, and expert spreadsheet skills. Excellent communication and presentation skills are essential.

Requirements

• Bachelor's degree and 8+ years of experience in forecasting and budgeting in a high growth environment
• Expert spreadsheet skills; extensive experience building financial and/or operational models, analyzing large data sets, and collating data from multiple sources
• Excellent communication skills; experience presenting complex data to executive stakeholders; ability to distill complex analyses into structured outputs and present to all levels of management
• Ability to think creatively and critically, and thrive in a dynamic and often ambiguous work environment
• Experience with transitioning from spreadsheets to systems, automating processes and tools

Responsibilities

• Lead the forecasting of global hardware supply, and manage 18 month supply plans by region and 3PL
• Generate weekly and monthly plans that meet Toast operational needs, and work closely with stakeholders to integrate plans across the organization as needed
• Establish ideal inventory levels by SKU by region, and regularly update as needed based on lead time updates and changes in demand volatility
• Act as a liaison between Demand Planning and Operations Program Management teams to drive inventory levels based on Toast’s needs
• Communicate risks, opportunities, and the baseline assumptions of the supply plans
• Work closely with the broader Supply Chain teams in developing and implementing contingency plans as needed to mitigate impacts to Toast customers
• Track and communicate month over month and cumulative supply plan changes by product by supplier
• Own NPI supply forecasting, and manage all supply planning requests related to new launches (SKU transition planning, long lead time component needs, etc.)
• Manage end of sale inventory planning, and regularly communicate inventory runout timing with cross functional teams
• Report and track against any excess inventory liabilities with risk of scrap, and help lead any disposition options (internally and externally)
• Own and manage all inventory reporting, including dashboards and ad hoc analysis
• Responsible for presenting weekly supply metrics, and any recommended updates and actions based on constrained supply or supply risks
• Responsible for preparing supply planning updates and presenting at monthly S&OP meeting with leadership and cross functional teams
• Partner and work closely with the business systems team to develop internal and external tools to make the supply planning function sustainable and scalable

Preferred Qualifications

• MBA
• Prior planning experience in consumer electronics or other high-value consumer goods
• Experience querying and manipulating data using SQL and/or Python
• Experience with Javascript

Benefits

• Competitive compensation and benefits programs
• Cash compensation (overtime, bonus/commissions, if eligible)
• Benefits
• Equity (if eligible)