Senior Marketing Operations Manager

Summary

Join MongoDB as a Senior Marketing Analytics and Operations Manager and play a crucial role in the Marketing Operations team. You will lead strategic initiatives to enhance team effectiveness, manage daily activities, and serve as a strategic partner to Marketing leaders in the Americas. Your responsibilities include analyzing program impact, ROI, and forecasts, as well as tracking marketing initiative outcomes. You will refine the go-to-market strategy, foster cross-functional collaboration, and provide insightful recommendations. This remote role, based in Brazil, requires strong analytical skills, experience with marketing analytics tools, and excellent communication and project management abilities. MongoDB offers a supportive and enriching culture with various employee benefits.

Requirements

• 4-7 years of hands-on experience in marketing analytics, business intelligence, or operations
• Strong analytical skills and fluency in tools such as Excel, Eloqua/Marketo, Salesforce, Google Analytics, and Tableau
• Excellent organizational, project management, and communication skills
• Ability to thrive in the fast-paced, tech industry environment
• Proven success in collaborating with cross-team stakeholders
• Project management and prioritization skills

Responsibilities

• Leverage technologies, tools, and data to measure and demonstrate success
• Analyze extensive marketing data and omni-channel interactions to make recommendations on optimal marketing mixes and ideal customer journeys
• Partner with regional Marketing leadership to assist with Monthly and Quarterly Business Reviews for sales stakeholders, providing data and fostering strategic discussions and improvements
• Lead analytical deep dives to understand Regional funnel drivers and opportunities for marketing performance improvement, including, but not limited to, regional analysis, MKT program ROI, and funnel analysis.  Identify areas of opportunity and propose innovation and iterations
• Collaborate with internal marketing teams to understand pain points, providing data-driven insights and guidance
• Manage data-related quality, accuracy, and availability of our dashboards and reports
• Manage roadmaps, projects, stakeholders' needs, and prioritization in line with the company and Marketing strategies
• Serve as a key resource for standard metrics, methodologies, processes, and domain knowledge for the marketing organization
• Collaborate closely with Marketing Operations (MOPS) and Sales Operations (SOPS) leads to prioritize and execute strategic projects aligned with MongoDB's go-to-market goals
• Lead the implementation of new analytical reports, including creating how-to guides and enablement materials post-launch
• Identify and manage tasks, issues, risks, and action items effectively

Preferred Qualifications

• Experience with advanced database segmentation
• Experience with ideation and creating experiments
• Previous experience in B2B software industry
• Proficiency in SQL or NoSQL

Benefits

• Supportive and enriching culture
• Employee affinity groups
• Fertility assistance
• Generous parental leave policy