Senior People Business Operations Manager

Summary

Join NEXT Insurance as a Sr. People Business Operations Manager and partner with the VP of People. This high-impact role requires strategic thinking and execution in a fast-paced environment. You will lead cross-functional projects, manage strategic planning, track organizational priorities, and support the VP of People in various initiatives. Responsibilities include strategic program and project management, communication and collaboration, operational excellence, team and leadership support, and organizational planning and culture. The ideal candidate possesses 8+ years of relevant experience, strong project management skills, excellent communication skills, and a data-driven mindset. NEXT offers a competitive salary, benefits package, and a supportive work environment.

Requirements

• 8+ years of relevant experience, ideally in Business Operations, Strategic Programs, or a Chief of Staff capacity
• Experience in a high-growth or fast-changing tech company environment
• Strong project and program management skills; able to manage complexity and competing priorities with structure and clarity
• Excellent executive communication, presentation, and storytelling skills; able to work and influence across functions and levels with confidence and credibility
• Strong analytical skills and data-driven mindset with experience in budget planning, headcount modeling, or compensation frameworks
• High emotional intelligence, discretion, and ability to handle sensitive topics with professionalism

Responsibilities

• Drive and manage critical cross-functional initiatives including global workforce location strategy and cost modeling, post-acquisition compensation and equity execution, and forward-looking organizational and cultural planning
• Develop work plans, timelines, and ensure execution accountability for multiple workstreams, including coordination across executive leadership, FP&A, People Business Partners, and external advisors
• Build strategic decks for executive review, including workforce restructuring, compensation plans, and transformation priorities
• Prepare internal and external communications, including talking points, Q&A documents, and executive updates—especially in support of acquisition-related initiatives like executive compensation planning, equity events, and compliance processes
• Coordinate across internal stakeholders (FP&A, Accounting, Legal, Payroll, People Ops) and external advisors (e.g., PwC, legal counsel)
• Partner closely with People Business Partners and senior leaders to ensure messaging and decisions are aligned and timely—particularly across areas like benefits review, employee branding, internal events, and leadership development initiatives
• Track progress on deliverables and ensure follow-through on leadership decisions, including inputs and analysis from Finance, Total Rewards, and People Business Partners on compensation modeling and budget planning
• Design and manage systems to track and operationalize compensation workflows, including bonuses, severance, commissions, retention plans, and special incentives—ensuring auditability and clarity for payroll and legal compliance
• Lead or support process development for employee transitions, offboarding operations, and post-employment communications
• Support the VP People in company-level headcount planning, organizational design, and employee experience initiatives, in close partnership with Finance, People leadership, and business stakeholders
• Coordinate strategic company-level workforce planning efforts, including succession planning, talent mapping, and re-leveling
• Provide strategic input and operational support on initiatives such as branding campaigns, internal events, and L&D programs
• Help define and execute the company’s internal transformation roadmap, aligning cross-functional leadership on top priorities and ensuring clear ownership, resources, and milestones for each
• Track and manage company-level organizational health metrics (e.g., attrition, engagement) and align execution across multiple people initiatives
• Contribute to creating and sustaining a culture of clarity, accountability, and innovation in the People team and broader company

Preferred Qualifications

• Background in People, Finance, Legal, or Operations
• Familiarity with compensation systems, international workforce strategies, or post-M&A integration
• Experience supporting a senior executive or being part of a transformation effort

Benefits

• Partially subsidized medical plan
• Fully subsidized vision/dental options
• Life insurance
• Disability insurance
• 401(k)
• Flexible paid time off
• Parental leave