Senior People Partner

Summary

Join Cleo, a fast-growing fintech unicorn, as a Senior People Partner for a 3-month fixed-term contract. Collaborate with the team and Head of People Partnerships, supporting all aspects of the People Agenda. Provide consultative advice to leadership in Marketing, Growth, Design, Finance, and Operations, drive positive change, and lead on complex Employee Relations matters. Contribute to company-wide initiatives, including learning and development, employee engagement, and performance management. Partner with business areas to align people strategies with their goals, administer company programs, manage employee relations, and provide tailored coaching to leaders. Create and deliver learning and development initiatives and contribute to the People Roadmap. Support various teams within the People department.

Requirements

• You have 4+ years of experience working in a People Partner role within a fast growth, technology-led organisation, ideally supporting multiple geographies
• You have hands-on experience managing complex employee relations and case management, including knowledge of UK employment laws and regulations
• You have great attention to detail, a passion for delivering great customer experience and you can spot an opportunity to improve a process at a mile off
• You will be experienced in handling sensitive matters with tact and diplomacy, you are comfortable having difficult conversations, working professionally and discreetly with sensitive information
• Both the what and the how are important to us - explaining requirements/processes is key, but first comes the critical step of gaining buy-in from your stakeholders. Therefore, you'll have strong interpersonal and stakeholder management skills, building strong relationships with trust & confidence, as well as having the ability to influence

Responsibilities

• Partner with the Marketing, Growth, Design, Finance and Operations business areas to align their people strategies with the goals of those business areas, becoming a trusted, expert advisor
• Administer key company wide programs like the Talent Review Cycle and Talent Check Ins, supporting data collation and integrity, fostering a culture of high performance and growth
• Manage employee relations, providing expert support and recommending appropriate actions to address queries or problems. Proactively reviewing data to spot employee relations trends and suggest solutions, coaching Managers to tackle issues early on
• Work closely with client groups on engagement data, supporting positive advancement and wider company initiatives. Reviewing engagement over time and conducting 121s and group forums during onboarding and exit points
• You are able to provide tailored coaching to help up skill our leaders in a meaningful way
• You will be accountable to deliver tangible impact to your business areas: regretted attrition, engagement scores, organisational health and performance are all metrics you will be measured on, and that you should always have front of mind
• Create and deliver Learning and Development initiatives to enhance skills across the organisation
• Ideate and execute key work streams and projects within the People Roadmap, autonomously and collaboratively
• Be a valuable support and subject matter expert to various teams within the People department, addressing queries and challenges

Preferred Qualifications

Experience with Executive Coaching would be a great advantage but not essential

Benefits

• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• Flexibility . We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally
• 25 days annual leave pro-rata + public holidays
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Regular socials and activities, online and in-person
• Online mental health support via Spill