Senior Policy Communications Manager

Summary

Join Instacart's Communications team as a Senior Policy Communications Manager and lead public relations and strategic communications to advance the company's policy and government affairs goals. This role focuses on policy communications across the West and Midwest US, Canada, and Europe. You will develop and execute a communications playbook, build relationships with reporters, develop messaging, drive key narratives, work with industry coalitions, and advance Instacart's policy agenda through various channels. You will also provide internal communications support and collaborate with cross-functional teams. This role requires significant experience in communications, policy communications, and public affairs, along with strong writing and editing skills. The position offers competitive compensation and benefits, including equity grants, and is remote.

Requirements

• 8-10 years of relevant experience in communications, policy communications, public affairs, government affairs, political campaigns, and/or crisis communications
• Substantial experience with strategic storytelling through the press, building new relationships with journalists, cultivating new markets and beats, and being thoughtful, proactive and effective when it comes to press outreach and engagement
• Substantial policy or political campaign communications experience
• Experience pitching and placing local media stories, including local print, digital, and broadcast
• Experience communicating about and developing messaging around complex and emerging policy issues for various audiences and stakeholders; familiarity with technology, labor, food and/or health policy issues is a plus
• Elite writing and editing skills
• Experience developing and executing successful press conferences, conference panels and other public events
• Solutions-oriented to help develop creative answers to complex problems
• Poised under pressure and tight deadlines — including but not limited to crisis scenarios
• Collaboration-minded and team-oriented
• Outcome-focused and motivated by delivering measurable results
• Proven ability to influence and build consensus with internal and external stakeholders
• Loves communications and storytelling

Responsibilities

• Develop and deliver strategic communications that advance the company’s policy priorities, including reactive and proactive communications, education, and outreach with press and other key stakeholders
• Proactively build relationships with local reporters in key policy markets and drive media coverage in those regions — some travel required
• Develop effective messaging and rapid response communications for regional, international, and local policy issues for internal and external audiences
• Drive key Instacart narratives through earned stories in top outlets across multiple markets
• Work closely with industry coalitions and associations to shape and coordinate campaigns and strategic initiatives
• Advance Instacart’s policy agenda and policy brand through strategic thought leadership work, owned media, events, public speaking opportunities, and more
• Provide internal communications support on key policy issues and developments
• Collaborate with communications colleagues across disciplines on strategic initiatives and announcements that support multiple objectives
• Provide strategic counsel, guidance and partnership to policy and legal team partners

Preferred Qualifications

• Experience working on policy issues at the local and state level
• Experience working on policy issues at a global level, including Canada and/or Europe
• Experience working with coalitions, peer companies, and industry associations
• Experience working on technology, labor, and/or food/health related issues

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work
• This role is remote
• This role is eligible for a new hire equity grant as well as annual refresh grants