Senior Pre-Sales Solution Consultant

Summary

Join Veracity by RGP™ as a Senior Solution Consultant and contribute to our ServiceNow pre-sales team. You will be responsible for configuring and delivering product demonstrations, developing sales proposals, and providing hands-on consulting support. This role requires deep expertise in ServiceNow products and platform capabilities, along with strong client-facing and communication skills. The position offers a competitive salary, benefits package, and opportunities for professional development. Up to 50% of your time may be spent on billable client work. This is a salaried position, not commission-based.

Requirements

• Minimum 5 years demonstrated pre-sales solution consulting experience preferably with ServiceNow
• Minimum 5 years demonstrated deep functional and technical experience in ServiceNow implementations
• Working knowledge of web service standards such as SOAP, REST, XML, etc
• Working knowledge of web API’s, Data integrations/ETL, Relational Databases
• Working knowledge of SaaS / PaaS environments such as AWS, Azure
• Working knowledge of modern HTML5/CSS/LESS
• Working knowledge of LDAP, VPN, SSL, SSO technologies and standards
• Degree or equivalent, preferably in Information Technology, Computer Science or Engineering disciplines
• Demonstrated experience in client facing, technical consulting and advising roles
• Certified ServiceNow Administrator and/or Implementation Specialist

Responsibilities

• Develop, invest, and maintain thought leadership with deep subject matter expertise related to ServiceNow product capabilities and complimentary technologies in a pre-sale consulting environment
• Lead technical sales conversations demonstrating product features and capabilities and conveying business value while supporting business development executives
• Prepare client tuned proof of concepts and proof of value demonstrations leveraging DEMOHUB Partner Demo Instances
• Lead demonstrations to illustrate business value of the platform and products
• Advise customers on industry and ServiceNow best practices
• Interface with ServiceNow technical product teams as needed
• Be a key member on pre-sales pitches and joint pursuit teams
• Subject Matter Expertise on ServiceNow platform and product solutions
• Identify improvements, new capabilities, industry trends and competitive landscapes
• Assist the business development team to successfully close new business
• Define, solution and size project proposals according to standards and effective strategies
• Achieve ServiceNow Practice and Individual KPI’s and Metrics as defined

Preferred Qualifications

• Product Certifications: CIS-ITSM, CIS-CSM, CIS-HRSD, CSA, CAD
• Quick learner that can adapt to a fast pace, changing environment and keep up with the evolving capabilities of multiple ServiceNow product lines
• Eagerness and a strong desire to expand ServiceNow knowledge always
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) around key technical decisions during pre-sales pursuits
• Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
• Excellent oral and written communication skills with the ability to present and explain technical information in an articulate manner
• Strong attention to detail and creative problem-solving skills an absolute essential
• Ability to understand and interpret business needs and identify appropriate business and technical solutions to meet those needs
• Proven record of successfully managing business relationships

Benefits

• Base Pay Range: $160,000 - $170,000
• Other Compensation: Incentive Compensation
• Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Flexible Time Off Program, 8 Paid Holidays, 10 Paid Sick Days