Senior Product Manager, Growth

Summary

Join Puzzle, a company reimagining account software, as a Senior Growth Product Manager. You will own and drive growth initiatives, expanding our customer base, improving conversion rates, and maximizing revenue. This high-impact role involves data-driven decision-making, creative experimentation, and collaboration with various teams. You will develop and execute growth strategies, analyze key metrics, build growth features, and conduct A/B tests. Success requires strong product management experience in B2B SaaS, proven growth outcomes, and excellent communication skills. The ideal candidate thrives in fast-paced environments and has a passion for using data to unlock growth opportunities.

Requirements

• 5+ years of product management experience in B2B SaaS
• Proven track record of driving growth outcomes through experimentation and data analysis
• Strong understanding of growth frameworks (e.g., AARRR)
• Experience leveraging product analytics tools (such as Amplitude, Mixpanel, Segment, Looker) to extract insights and measure success
• Strong product prioritization and roadmap planning abilities
• Strong collaboration skills with technical and non-technical teams alike
• Excellent communication skills with the ability to simplify complex ideas and drive alignment across stakeholders
• Strong product sense and user empathy, with the ability to balance business objectives with user needs
• Ability to thrive in fast-paced environments with a rapid iteration mindset

Responsibilities

• Contribute to the team who focuses on our growth funnel, from acquisition to retention, focusing on self-serve adoption, activation, and expansion
• Develop and execute data-driven growth strategies, including pricing optimization, onboarding improvements, and feature-driven expansion tactics
• Define, analyze, and track key metrics (activation rate, time-to-value, customer retention) to identify opportunities for growth
• Partner with engineering and design to build scalable growth features, ensuring rapid iteration and clear success criteria
• Write detailed PRDs and translate business requirements into technical specifications
• Collaborate with marketing on in-product campaigns and referral programs
• Work closely with Puzzle's partnerships team, including our Decimal partnership, to develop shared KPIs and align on customer success initiatives that expand usage
• Conduct A/B tests, user interviews, and cohort analysis to uncover insights that guide product improvements
• Create and maintain the growth experimentation roadmap, maintaining clear documentation on outcomes and learnings

Preferred Qualifications

Experience working with accounting, finance, or fintech products