Summary
Join SimplePractice as a Senior Product Manager to lead growth and onboarding efforts. You will be responsible for driving new user acquisition, improving the trial experience, and successfully onboarding new customers. This role requires leveraging analytical skills, product expertise, and understanding of customer personas to develop and implement growth strategies. You will work closely with Marketing and Customer Success teams to optimize the product for growth and conversion. The position offers a competitive salary and benefits package. Success in this role will involve meeting revenue goals while ensuring an excellent experience for new customers.
Requirements
- Growth experience - You have experience in product led growth, growth hacking and optimization. Youβve worked on growth projects before and successfully employed different strategies to grow product adoption
- Product management experience - 4+ years of direct product management experience delivering successful products
- Strategic - you can craft a coherent product vision, multi-year strategy and quarterly roadmap while also getting buy in from various stakeholders
- Data-savvy - youβre fluent in getting the data you need, interpreting it to make insightful recommendations, while also being able to set ambitious and clear metric goals for the team
- Scrappy - someone who can work through the challenges of shorter term resource constraints while helping to build the business case for further long term investments
- Exceptional communication and collaboration skills
Responsibilities
- Own and drive forward the product growth roadmap that drives towards key outcomes including meeting revenue goals as well as an excellent experience for new customers
- Lead with data and empathy. You'll gather user insights, analyze A/B tests, and make data-driven decisions that ensure continued product-led growth
- Understand customer needs and market trends, and use that knowledge to inform product development decisions
- Think holistically across the end to end journey of a new SimplePractice customer to develop a strategy for our different segments, addressing friction points, and determining how to better engage new customers
- Move fast through an experimentation mindset while also building long term impact towards improving our conversion funnel
Benefits
- Medical, dental, vision, life & disability insurance
- 401(k) plan with company match
- Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
- Mental health resources
- Paid parental leave & Backup Care
- Tuition reimbursement
- Employee Resource Groups (ERGs)
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