Senior Product Manager-Recommendations

Summary

Join Lightspeed as a Product Manager and lead a dynamic team in creating impactful recommendation flows for B2B SaaS customers. You will deeply understand customer needs, craft strategic plans, execute product roadmaps, and monitor the impact of initiatives. Responsibilities include leading a squad, identifying user needs, ensuring product visibility, contributing to the long-term product vision, and facilitating fast decision-making. The ideal candidate possesses 3-5 years of experience in product management within a B2B SaaS environment, strong analytical skills, and a proven ability to drive team success. Lightspeed offers a flexible work culture, genuine career growth opportunities, and a range of benefits including equity, health & wellness credits, mental health support, and global work opportunities.

Requirements

• At least 3-5 years of experience in product management in a B2B SaaS environment or a similar experience
• You have strong analytical skills and are data-driven
• Your insight into business requirements and their role in advancing product development is deep
• You are pushing your team towards impact, understanding how to drive them to success
• You’re not afraid to start from a blank page or rescue a project to steer it in the right direction
• You’re able to juggle with numerous constraints and simply complex problems
• You’re able to understand the complexity of our stack
• Prioritization and time management are a given for you
• Your colleagues appreciate your talent for coordination
• Strong written and spoken English, all internal documentation is in English and you will be contributing to it

Responsibilities

• Lead a squad to create recommendation flows for our customers to help them run their business
• Participate in the identification of our product's users' needs internally and externally
• Be an expert in customer problems and identify areas of improvement
• Ensure the visibility, accessibility, and management of our products
• Contribute to the long-term vision of our flagship product
• Update and Evangelize the roadmap
• Facilitate fast decision-making thanks to your problem-solving attitude
• Measure meaningful datapoints that help you make decisions

Preferred Qualifications

• You want to build a product that helps the customer to do the things they need. You’re eager to accelerate our product adoption by simplifying and communicating our product's value proposition
• Thanks to your deep understanding of the industry, you can create experiences that align with what our customers expect
• You can adapt your explanations to your audience, manage stakeholder expectations effectively and proactively. You know how to efficiently share your ideas in writing or speaking. You love collaborating across departments and regions. You excel at summarizing complex information and focusing on what matters most

Benefits

• Lots of autonomy, flexible work culture with the option of working remotely or from one of our beautiful offices
• Genuine career growth opportunities within a company that's continuously expanding
• Make a meaningful impact by helping merchants grow their businesses through creating or improving products and addressing customer feedback
• Be part of a team large enough for growth yet agile enough for real impact
• Work on high-traffic products with a global user base
• Opportunity to work alongside other highly skilled engineers, learn and expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story
• Lightspeed equity scheme (we are all owners)
• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Subsidy to annual travel pass if you travel by public transport to the Berlin office
• Regular breakfast or lunches, drinks & snacks in our Berlin office