Senior Product Operations Manager

Summary

Join Deel, a global payroll and compliance market leader, as a Senior Product Operations Manager. You will lead large-scale cross-functional projects, collect product-related challenges, drive company launches, and analyze user feedback to derive insights for continuous product improvements.

Requirements

• Minimum of 4 years of experience in product operations role working closely with product and engineering teams
• Solid experience with integrations & APIs is an absolute must for this role
• Solid analytical skills (data driven)
• Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases
• Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements
• Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions
• Strong multitasking skills with the ability to manage multiple priorities simultaneously
• Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done
• General technical knowledge of software development processes and systems (experience in designing and building payment systems is a significant advantage)
• Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and excellent presentation skills
• Prior experience in a fast-paced, product-driven tech company and payroll is a huge advantage

Responsibilities

• Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience
• Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development
• Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way
• Drive major company launches and global rollouts, ensuring successful product deployments
• Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements
• Identify root causes of issues and develop effective solutions to address them
• Design and implement complex operational systems and processes to optimize product operations