pfm medical, inc. is hiring a
Senior Product Owner

Summary

Join QuartzBio as we seek a Senior Product Owner, Platform Implementation to oversee the development and deployment of platform solutions, ensuring they meet business objectives and deliver value to our clients.

Requirements

• Bachelor’s degree related field (Business, Computer Science, Project Management, Product Management, etc.). Master's degree preferred
• Minimum 8 years of relevant work experience in Product Management or Product Implementation projects or cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions
• 2 to 5 years experience working in a customer-facing role (e.g., internal and/or external)
• 3 to 6 years experience leading technical projects
• 3+ years experience with Agile and Waterfall development methodologies
• Experience with products that enables clinical process – data management and operations
• Experience with Clinical & Biomarker data
• Experience with clinical systems and reference architecture (Integration patterns and data flow)
• Proven experience in a similar role, preferably within the life sciences industry and/or Software-as-a-Service (SaaS) space
• Proven leadership and project management skills
• Proven ability to lead cross-functional teams and manage complex implementation projects
• Strong project management skills with the ability to manage multiple projects simultaneously
• Excellent problem-solving skills and analytical skills with a knack for technical troubleshooting and the ability to make critical decisions in high-pressure situations
• Excellent communication, written and presentation, and stakeholder management skills
• Ability to write complex reports in a clear and concise manner with the ability to leverage data to inform decisions
• Ability to work well in teams and motivate team members
• Highly self-motivated and willing to tackle new challenges
• Basic knowledge of project management processes and tools (e.g. project scheduling, budgeting, status reporting)
• Strong understanding of platform technologies, implementation processes, and integration best practices
• Proficiency with agile methodologies and product management tools (e.g., JIRA, Confluence)

Responsibilities

• Develop and maintain a comprehensive vision and strategy for platform implementation, aligned with company goals and client needs
• Enable implementation of QuartzBio’s Precision Medicine Intelligence platform/products across various cornerstone clients by collaboration with implementation and managed services teams
• Provide client-facing support for technical discussions
• Enable and manage project plans while driving the internal coordination and execution of these plans against the product roadmap and release schedule
• Define and prioritize the implementation roadmap, balancing long-term platform strategy with immediate client requirements
• Define detailed implementation plans, including user stories, acceptance criteria, and timelines, and manage the implementation backlog in collaboration with the development team
• Identify and resolve technical and logistical issues, preventing potential delays in product implementation
• Collaborate with sales, customer success, product management and software engineering teams to ensure contract specifications are met
• Provide feedback to the product management team on product performance, features, and potential enhancements
• Engage with key clients and stakeholders to gather requirements and feedback, translating them into actionable implementation plans
• Participate in regular scrums/stand-ups to align teams and support solving bottlenecks and roadblocks
• Promote agile methodologies and tools to optimize the implementation process and enhance team efficiency
• Aid the Product Innovation and Customer Success teams with creation of product implementation status reports
• Conduct market research and analyze competitive dynamics to inform platform strategy and identify new opportunities
• Oversee the end-to-end implementation process, from planning and design to deployment and post-launch support
• Prioritize platform features and enhancements based on strategic importance, client impact, and technical feasibility
• Collaborate closely with engineering, UX/UI design, sales, and support teams to ensure seamless platform integration and delivery
• Serve as the primary point of contact between business stakeholders, clients, and the implementation team, ensuring clear communication and alignment
• Establish and monitor key performance indicators (KPIs) to evaluate the success of platform implementations and client satisfaction
• Analyze implementation outcomes and client feedback to identify areas for improvement and drive continuous platform enhancement
• Mentor and guide junior product managers and team members, fostering a culture of excellence and collaboration
• Lead cross-functional meetings and presentations, effectively communicating implementation strategy, progress, and outcomes
• Stay up-to-date with industry trends, platform technologies, and best practices in product management and implementation

Benefits

• Discretionary annual bonus
• Health insurance
• Retirement savings benefits
• Life insurance and disability benefits
• Parental leave
• Paid time off for sick leave and vacation