Senior Program Manager

Summary

Join Jobber's Revenue Operations team as a Senior Program Manager! You'll lead cross-functional initiatives, driving strategic transformation and operational excellence. This role requires 5+ years of program management experience, proficiency in Agile/Scrum, and strong analytical skills. You'll collaborate with various teams, build strong partnerships, and contribute to Jobber's continued growth. Jobber offers a competitive compensation package, including extended health benefits, retirement savings plan matching, stock options, and generous paid time off. We foster a supportive and inclusive work environment.

Requirements

• 5+ years of program management experience, including planning and leading medium to large-sized programs
• Proven ability to influence at the VP/C level within a matrixed environment
• Knowledge of SaaS technologies or experience collaborating with engineering teams on complex technology programs
• Proficiency with Agile and Scrum development methodologies, project/program framework best practices, tools, and techniques
• Demonstrated ability to build strong partnerships across teams and deliver the best outcome of programs
• Experience in leading multiple cross-functional programs in parallel and prioritizing across areas
• Experience in business and report writing, with strong communication skills
• Advanced analytics and reporting capabilities, using data to drive business insights and decisions

Responsibilities

• Represent the program management craft at Jobber, defining best practices and driving standardization for transformational change
• Drive multiple cross-functional programs with deliverables across strategy, technical, and customer facing functions
• Collaborate with technical leads to align sprints and roadmaps, and connect various programs to create a cohesive strategy
• Develop and execute program roadmaps, from planning through to production readiness and launch
• Work with leaders to drive strategic business outcomes and provide data-driven recommendations for execution and progress monitoring
• Quickly identify critical issues and dependencies, drive them to closure, and communicate results effectively
• Build trust across teams, generate broad support for projects/programs, and recommend areas for improvement
• Rapidly navigate new program areas, dive deep into subject areas and bring information back to the right level of granularity
• Ability to drive domain specific discussions, leading experts in the field through active problem solving
• Develop high quality and organized plans into manageable pieces that can be individually owned
• Build and manage relationships across the organization to identify resourcing needs and engage cross-functional teams
• Identifies risks and issues and presents recommended response plans to stakeholders

Preferred Qualifications

Preferred experience working in Jira and Confluence

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family
• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet
• To work with a group of people who are humble, supportive, and give a sh*t about our customers