Senior Program Manager, Care Operations

Summary

Join Virta Health, a company revolutionizing type 2 diabetes and weight-loss care, as a Sr. Program Manager, Care Operations. Lead strategic initiatives driving transformational value for our care team and members. This role involves cross-functional collaboration, stakeholder management, and process improvement within a fast-paced, high-growth environment. You will leverage data, manage complex projects, and ensure seamless integration of operational programs. The ideal candidate is a strategic thinker, detail-oriented, and an excellent communicator with healthcare experience. Virta offers a values-driven culture and competitive compensation.

Requirements

• 5+ years of program or project management experience in healthcare or related industry, preferably in a high growth or startup environment
• Proven track record of managing complex, cross-functional projects from conception to completion
• Exceptional analytical and problem-solving skills
• Strong communication and interpersonal skills, with the ability to influence and drive alignment across diverse teams and senior stakeholders
• Bachelor’s degree required

Responsibilities

• Lead end-to-end execution of strategic initiatives to support Clinical/Coaching Operations, including planning, development, deployment, and measurement
• Partner with teams such as Coaching, Product, and Analytics, to align priorities, define deliverables, and ensure seamless integration of operational pilots, programs, and processes
• Act as the primary point of contact for initiative stakeholders such as Coach leaders, providing regular updates, identifying roadblocks, and facilitating solutions to ensure successful outcomes
• Identify opportunities and lead experiments to streamline workflows, improve quality and efficiency, and enhance member outcomes within Coach Operations
• Leverage data and insights to guide strategic planning, prioritize initiatives, and measure the success of pilots and programs
• Maintain detailed program documentation, timelines, and reports to keep all stakeholders informed and aligned on progress
• Support key product and process changes, including care model changes and development of new services and programs, with clear communications that cascade through all levels of the organization
• Seek opportunities to reinforce team culture and values in every initiative both in the development/setup and outcome/product. Drive mindset of continuous improvement

Preferred Qualifications

• Understanding and experience of healthcare operations and systems is highly preferred
• Advanced degree (e.g., MBA, MPH)

Benefits

• Compensation range is $130,000 - $160,000
• HIPAA security and privacy training will be provided