Sales Operations Senior Manager

Summary

Join Wellhub, a corporate wellness platform, as a Sales Operations Sr. Manager in São Paulo, Brazil. Partner with global sales leadership to drive efficiency and sustainability. Define and execute sales operations foundations, manage variable compensation, and scale operational processes. Contribute to strategic planning, monitor metrics, and develop data-driven decisions. Build relationships with commercial leaders and cross-functional teams, manage Salesforce, and prioritize strategic initiatives. Live the Wellhub mission by fostering a supportive environment and prioritizing wellbeing.

Requirements

• Work experience in Sales Operations and/or at a management consulting firm, investment bank, technology company or comparable experience
• Experience building business models and conducting sophisticated analysis
• Able to credibly and compellingly present and debate recommendations with senior leadership
• Proactive: capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations
• Advanced/Fluent in English, as you will be working with international stakeholders across all regions
• A team player who works collaboratively and effectively across a diverse set of functions, backgrounds, and working styles
• Salesforce knowledge: prior experience working with Salesforce as a CRM
• Find interest in championing the Wellhub product and mission

Responsibilities

• Define and execute the foundations of sales operations - e.g. building territories, setting targets, optimizing book of accounts, planning for budget budget, etc
• Manage variable compensation model, targets and attainment
• Execute and scaling day-to-day operational processes - e.g. defining OKRs, tracking performance, driving forecasting, reporting business results, etc
• Play a pivotal role in our annual strategic planning process by making recommendations in areas such as go-to-market strategy, how to restructure/grow teams, and improve rep productivity
• Monitor metrics and proactively bring insights to the Sales leadership team. Highlight best-performing regions and identify drivers behind over and under-performance
• Develop data-driven decisions on topics including: forecasting, growth/churn strategy, territory optimization, process improvement, sales incentive design, and product mix analysis
• Establish working relationships with Commercial leaders (globally) and other cross-functional teams. Influence and provide thoughtful and well argumented challenges to them in order to achieve the best business solutions possible
• Manage the CRM (Salesforce) as well as other sales tools to foster a more structured management of Wellhub commercial activities. Identify gaps of functioning, build cases, and influence stakeholders for improvements
• Effectively manage and be knowledgeable of the data, while also being able own the overall sales strategy and planning deliverables. Ability to prioritize the main tasks - among several others- that will add the most value to Wellhub. Remain focused on strategic initiatives and not mostly in operational ones
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance

Benefits

• Health, dental, and life insurance
• At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
• Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
• We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday
• We offer 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development
• An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day