Senior Project Manager - Provider

Summary

Join Global Healthcare Exchange (GHX) as a Sr. Project Manager and plan, direct, and coordinate project activities to achieve project and team objectives within given timeframes and budgets. You will coordinate cross-functional projects, lead priority setting, schedule tracking, issue resolution, and quality assurance. This role demands strong project management skills, Agile methodology experience in software development, and proven experience managing software development lifecycles and key customer relationships. You will ensure timely and accurate delivery of contract deliverables, manage complex data services installations, and lead project kickoff sessions. The position requires strong leadership, mentoring, and collaboration skills to guide project teams and foster innovation.

Requirements

• ERP/MMIS experience required (or equivalent)
• Bachelor’s degree and 8+ years of experience in project leadership roles
• 5+ years of experience with software development, implementation or integration projects either in a leadership role or as a major team contributor
• IT Project Management using SDLC or Agile scrum approach
• Advanced knowledge of project management methods and Lifecycle Management
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program as required by healthcare organizations credentialing guidelines
• Participation in the seasonal influenza vaccination program as required by healthcare organizations credentialing guidelines
• Initiate change management reviews and contract modifications and identify requirements for product and IT development
• Excellent facilitation, communication, and organizational skills
• Superior ability to multi-task
• Experience with the Microsoft Office suite of solutions
• Well-developed interpersonal skills in a customer-facing role
• Solid analytical and qualitative reasoning skills
• Ability to work in a team environment, yet be self-directed, proactive, and action oriented
• Ability to maintain confidentiality, exercise sound judgment in complex situations and function independently with initiative, creativity, and attention to detail
• Ability to analyze and diagnose project performance problems and execute effective corrective actions
• Experience managing large clinical projects that are multi-threaded, including teams more than 8 team members
• Healthcare Information Technology or Operational leadership experience
• Experience with integration technologies (HL7, FHIR etc)
• Ability to travel up to 25%

Responsibilities

• Ensures the timely and accurate delivery of contract deliverables across multiple projects
• Manages complex Data Services installations to include both domestic and international services
• Lead and facilitate project “kick off“ sessions to review assumptions and expectations, gather requirements, educate internal stakeholders on products and services, etc
• Identifies and schedules project deliverables, milestones and required tasks, providing early visibility to schedules/milestones that are at risk. Provides supportive analysis that impacts the use of resources
• Builds detailed project plans and schedules through the creation (updating) of templates for products across all processes, independently managing day-to-day operational and tactical aspects of multiple, large-scale projects
• Directs and coordinates activities for project personnel to ensure project progresses on schedule. Can influence across the project scope without authority. Ability to work through ambiguous situations and guide to tactical resolutions and go forward action plans
• Maintains an overall program-level risk and issue log. Facilitates risk mitigation and issue resolution across functional managers and sponsors to minimize impact to project schedule and internal stakeholder satisfaction. Aligns to strategic needs of the client, as well as best practice experiences
• Conducts regularly scheduled meetings with stakeholders that continue to progress the project per charter / guidelines formulated at project initiation
• Understands the business fundamentals, provides routine updates to senior leadership (both client and GHX) on assigned projects, in the form of routine project check in meetings, and/or formal project readouts. Areas needing escalation are provided and resolved through mutual senior management teams
• Coordinates and manages team members in completing defined deliverables and key project artifacts to document the project
• Provides leadership, mentoring, and motivation to project team members throughout the project life cycle. Holds team members accountable to commitments and aligns to overall project status reporting/escalation transparently
• Assists the teams with project best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics
• Identifies and facilitates opportunities for process improvement both in terms of project management tools and processes
• Maintains product knowledge to increase efficiency in delivery of products
• Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts

Preferred Qualifications

• PMP
• Six Sigma
• Scrum
• Agile
• BPMN

Benefits

• Health, vision, and dental insurance
• Accident and life insurance
• 401k matching
• Paid-time off
• Education reimbursement