Senior Revenue Operations Analyst

Summary

Join Employment Hero as our Senior Revenue Operations Analyst and become part of a high-performing team driving impact and shaping the future of sales operations. This role is crucial in helping us achieve our goal of becoming the world's largest employment platform. You will focus on designing and refining sales processes, building and maintaining dashboards and reports to track key sales metrics, overseeing the Salesforce CRM, and implementing strategies to improve pipeline velocity and conversion rates. This is an opportunity to be at the heart of a fast-growing SaaS company, working alongside a high-performing team to unlock new levels of efficiency, insight, and innovation. You will work remotely with flexibility to manage your time and impact. You will have access to cutting-edge tools and a supportive team of ambitious colleagues.

Requirements

• Proven Experience: 3+ years in Sales Operations, ideally within a high-growth SaaS environment
• Tech-Savvy: Expertise in Salesforce CRM, prospecting tools, automation platforms, and other SaaS sales technologies
• B2B/B2B2C Expertise: Experience navigating the complexities of B2B or B2B2C SaaS environments, with a focus on both Direct Sales and Partnerships
• Creative Problem Solver: You see opportunities where others see obstacles and are always ready to rewrite the playbook
• Action-Oriented: You’re agile, adaptable, and ready to roll up your sleeves to get the job done
• Strategic Thinker: You focus on what really matters and make decisions that drive real impact
• Communication Pro: Whether presenting to stakeholders or crafting a killer email, you know how to communicate with clarity and confidence

Responsibilities

• Design and refine sales processes to improve efficiency and scalability of our global sales teams
• Build and maintain dashboards and reports to track key sales metrics such as pipeline health, conversion rates, win/loss rates, sales cycle length
• Oversee the Salesforce CRM and ensure it’s optimized for the sales team’s needs
• Implement strategies to improve pipeline velocity and conversion rates
• Optimize Sales Processes: Design and refine global sales processes to improve efficiency and scalability
• Data-Driven Insights: Build and maintain dashboards and reports to track key sales metrics like pipeline health, conversion rates, and sales cycle length
• CRM Mastery: Oversee and optimize Salesforce CRM to ensure it meets the needs of our sales team
• Boost Pipeline Performance: Implement strategies to improve pipeline velocity and conversion rates
• Tech Stack Innovation: Help design, implement, and optimize our sales tools and processes to keep our tech stack cutting-edge

Benefits

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• A very generous paternity leave policy
• Subsidised egg freezing
• A WFH office expense budget
• Outstanding learning & development opportunities