Senior Sales Development Associate

Summary

Join Reliance Health's growing team as a Senior Sales Development Associate and lead a team focused on generating qualified leads, ensuring CRM accuracy, and improving conversion rates. You will coach and motivate your team, monitor performance using KPIs, and provide actionable feedback. Responsibilities include lead qualification, onboarding and training, data entry, metric analysis, and collaboration with other teams. The ideal candidate has a Bachelor's degree, at least 3 years of sales development experience (including team management), strong presentation skills, and experience with B2B sales and CRM tools (preferably Zoho). Reliance Health offers a remote-first environment, competitive salary and benefits, premium health insurance, unlimited leave, and opportunities for growth and development.

Requirements

• A Bachelor’s degree in any field (Business, Marketing, or Communications is a plus)
• At least 3 years of experience in an sales development role, preferably managed a team in previous roles
• Good presentation skills, the ability to establish rapport with decision-makers at all levels
• Need to have prior experience in a B2B, and usage of CRM tools, preferably Zoho

Responsibilities

• Lead, coach, and motivate the sales development team to consistently achieve or exceed lead generation and qualification targets
• Monitor team performance using KPIs and provide actionable feedback through regular 1:1s and performance reviews
• Oversee the qualification of leads and ensure smooth handover to the sales team in line with the sales funnel stages
• Conduct onboarding, training, and continuous coaching sessions to improve the sales development skills and productivity
• Ensure accurate and timely data entry in the CRM and maintain high standards of data hygiene
• Analyze team metrics and contribute to forecasting, reporting, and strategic planning
• Collaborate with Marketing, Sales Operations, and Sales Teams to align on targeting, messaging, and pipeline needs
• Act as the first point of escalation for sales development challenges and remove obstacles to performance
• Share market and prospect feedback with relevant teams to help refine campaigns and product messaging
• Drive a culture of accountability, learning, and excellence within the sales development team

Benefits

• Remote-First Environment
• Work from anywhere while staying connected to a vibrant, collaborative team
• Competitive Salary and Benefits
• We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded
• Premium Health Insurance
• Comprehensive health coverage for you and your family, because your well-being comes first
• Unlimited Leave
• Take the time you need when you need it—no limits, no questions
• Meaningful Impact
• Play a key role in transforming customer experiences and shaping healthcare innovation
• Collaborative Work Culture
• Join a supportive, inclusive, and team-focused environment that celebrates diversity
• Growth Opportunities
• Access tools, mentorship, and resources to elevate your skills and career
• Learning & Development Allowance
• We provide an allowance to support your ongoing professional growth and skill enhancement