Senior Sales Development Representative

Summary

Join Superhuman as a Senior Sales Development Representative and be the first point of contact for prospective customers, qualifying leads and driving outbound engagement across mid-market and enterprise segments. You will deliver exceptional first-touch experiences, engage prospects through personalized communication, lead discovery calls to understand needs, and position Superhuman's value. Collaboration with the SDR team, maintaining detailed records, seeking feedback, and shaping team best practices are also key responsibilities. This role requires 2–3 years of high-volume outbound SaaS sales or SDR experience, strong communication skills, and a value-based selling approach. The ideal candidate is an AI enthusiast with grit, asynchronous communication skills, a bias to action, and a growth mindset. Superhuman offers a competitive salary ($65,000 - $110,000 USD OTE), comprehensive benefits, and opportunities for professional development.

Requirements

• Experience: 2–3 years of high-volume outbound SaaS sales or SDR experience, ideally working mid-market or enterprise leads. Consistently generated pipeline and worked across varied personas in complex sales environments
• Customer-facing expertise: Comfortable engaging directly with prospects via phone, email, and video to understand their pain points and articulate value
• Value-Based Discovery & Selling: You lead discovery conversations that uncover pain, align with goals, and articulate Superhuman’s value in a way that lands with each unique prospect
• Exceptional communication skills: Masterful at active listening, uncovering customer challenges, and tailoring your message to speak directly to their pain
• AI Enthusiast: You believe AI will revolutionize how we work as well as the experiences that we create for our customers. Driven by passion and curiosity, you leverage AI to dramatically increase your own productivity and the impact of your team
• Grit: You have courage, passion, and the ability to persevere towards challenging goals. You are comfortable in a fast-paced environment and are agile enough to shift your focus to what is most important for our customers
• Asynchronous Communicator: You’re effective across various mediums (especially Slack, notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up
• Bias to action: Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth
• Start-to-Finish Ownership: You own your results, your pipeline, and your processes end to end. You don’t just complete tasks — you drive outcomes, maintain clean systems, and make sure nothing falls through the cracks
• Growth Mindset: You believe that learning drives success. You actively seek out feedback, run experiments, and invest in improving your skills — always pushing to level up your craft

Responsibilities

• Qualify and disqualify inbound leads through thoughtful, value-driven discovery
• Deliver exceptional first-touch experiences that build trust and reflect Superhuman’s quality
• Engage mid-market and enterprise prospects through personalized outbound emails, calls, and LinkedIn messages
• Use social selling and tailored messaging to spark interest and build a strong pipeline
• Lead discovery calls to deeply understand prospect needs, challenges, and business goals
• Position Superhuman’s value using a consultative, value-based approach
• Collaborate with the SDR team to share insights, iterate on strategy, and improve outcomes
• Maintain detailed, organized records of all prospect interactions in Salesforce
• Constantly seek feedback to refine your approach and improve conversion
• Help shape team best practices and create moments of surprise and delight for future customers

Benefits

• Comprehensive healthcare coverage with premium medical plans in your country (we cover 100% of medical insurance premiums for all Superhumans!)
• Mental health support with dedicated resources in each region
• Competitive retirement savings plans
• Life insurance and disability coverage tailored to regional standards
• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year
• Regional holiday recognition: We encourage you to observe holidays in your local region
• Company-wide time off like designated Care Days and Winter Break
• Generous parental, caregiver, healthcare, and compassionate leave policies
• $3000 USD per year towards your professional development
• Free access to Calm and Aaptive (US/Canada)
• Allyship education program to help build your best self
• MacBook Pro laptop for your work
• Standard setup with monitor, keyboard, and mouse/trackpad
• $1000 USD budget to make your workspace your own
• Monthly stipend for your lunches, groceries, or whatever nutrition you need to stay fueled up!