Senior Sales Engineer

Summary

Join Vantage Discovery as a Sales Engineer and play a pivotal role in driving sales by bridging the technical product capabilities and customer business needs. You will collaborate with the sales team, providing technical expertise during pre-sales, demonstrating the value of AI-powered discovery, and ensuring solutions meet customer needs. Effective communication of complex technical concepts is crucial. Responsibilities include understanding customer requirements, conducting product demonstrations, responding to technical inquiries, collaborating with product and engineering teams, providing customer feedback, developing technical documentation, and representing Vantage Discovery at industry events. The ideal candidate possesses a Bachelor's degree in a related field, 5+ years of experience in technical sales or sales engineering (preferably in SaaS or e-commerce), a strong understanding of AI-driven product discovery technologies, excellent communication skills, proficiency in data engineering languages, and strong problem-solving abilities.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field
• 5+yrs experience in a technical sales or sales engineering role, preferably in the SaaS or e-commerce industry
• Strong understanding of AI-driven and personalized product discovery technologies, AI embeddings, semantic search and LLMs
• Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical audiences. Visual storytelling a must!
• Proficiency in relevant data engineering languages and technologies (e.g., Python/Notebooks, JavaScript, REST API’s)
• Ability to manage numerous projects and priorities in a fast-paced environment
• Strong problem-solving skills and a customer-centric mindset
• Comfortable with a fast moving product, and fluid changing priorities and work streams

Responsibilities

• Work hand in hand with the sales team and customers to understand requirements and provide tailored technical solutions
• Conduct product demonstrations and technical presentations to showcase the capabilities and benefits of our platform. Generate “WOW” moments daily!
• Respond to technical inquiries and address customer concerns throughout the sales cycle
• Work closely with the product and engineering teams to stay updated on product features and enhancements
• Provide feedback from customers to help guide product development and improve our offerings
• Develop and maintain technical documentation to support the sales process
• Participate in industry events, conferences, and webinars to represent Vantage Discovery and promote our solutions

Preferred Qualifications

• Experience working with search/data platforms and technologies
• Familiarity with machine learning and AI applications in product discovery
• Working knowledge of cloud-based infrastructure and services (e.g., AWS, Google Cloud)
• Prior experience in a startup or high-growth company
• Advanced degree or certifications in a relevant field