Senior Sales Manager

Summary

Join TrustYou, a company committed to making guests happy through its Customer Experience Platform (CXP), Customer Data Platform (CDP), and AI agents. As a Senior Sales Manager, you will drive growth by selling TrustYou's solutions to major hotel chains. This remote role, based in Germany or Spain, requires strong sales skills, experience in the SaaS hospitality industry, and excellent communication. TrustYou offers a flexible work environment, ongoing career development, and a collaborative team culture. The ideal candidate will have experience selling CDPs or CRMs and a strong understanding of enterprise service solutions. Apply now to join our mission!

Requirements

• Hold a Bachelor’s Degree in Hospitality
• Have a minimum of 05 years of experience in the SaaS industry within Hospitality/Tourism industry
• Possess a strong sales mindset with affinity to software
• Have excellent written and verbal communication skills
• Be fluent in English + French or Spanish language skills in spoken and written -any other language is welcome
• Demonstrate the personal qualities of a winner (as part of the team) – self-belief, energetic, persistence, confident decision maker

Responsibilities

• Actively sell TrustYou’s Customer Experience Platform, Customer Data Platform, and all other solutions to major hotel chains within the allocated territory via phone, webinars, and in-person meetings
• Build and maintain strong, long-lasting customer relationships with Enterprise Clients
• Conduct detailed market research to identify sales opportunities
• Develop activities and strategies on how to engage with key chains and stakeholders of the industry, to support TrustYou’s visibility in the market also for our new innovative solutions such as Customer Data Platform and AI agents
• Build and maintain a healthy pipeline in our CRM (Salesforce) making sure to achieve your quarterly goals and to provide a solid understanding for forecasting purposes
• Negotiate contracts and close agreements to maximize profits while ensuring clients’ needs are met
• Report key results and business forecasts to senior management, providing insights that help in strategic decision making
• Collaborate with the marketing team to develop materials and campaigns that support sales initiatives
• Visit Trade Shows and participate in industry events
• Encourage innovation in business practices and technologies

Preferred Qualifications

• Have a strong understanding of enterprise service solutions, including CRS, CRM, CDP or RMS systems
• Have proven experience in selling Customer Data Platforms or CRM
• Be adaptable and able to manage change in a dynamic environment
• Be client-focused with a strong commitment to delivering value

Benefits

• Work in a global, diverse, and collaborative team
• Enjoy flexible working hours allowing the freedom to shape your work-life
• Work in a remote-friendly environment
• Receive on-going career development, training, and coaching
• Receive six days for learning & development
• Celebrate in style at team events (in-person and virtually)
• Receive social benefits and perks based on location