Senior Salesforce Administrator

Summary

Join Huntress, a fully remote global cybersecurity company, as a Senior Salesforce Administrator. You will play a crucial role in enhancing our Salesforce platform, which is the backbone of our revenue operations. This position requires a proactive individual with deep Salesforce, CPQ, and billing expertise to gather requirements, design scalable solutions, and manage the product roadmap. You will collaborate with various teams and stakeholders, translating technical information into layman's terms. The ideal candidate possesses extensive Salesforce experience, including CPQ and billing platforms, and strong communication skills. Huntress offers a competitive compensation package, including a remote work environment, generous PTO, parental leave, comprehensive benefits, and professional development opportunities.

Requirements

• 5+ years of Salesforce Administrator experience, including user and license management
• Hands-on expertise with Salesforce CPQ and integrated Billing platforms
• Experience implementing Lead-to-Cash processes, including integrations with Finance ERP systems (e.g., NetSuite)
• Deep knowledge of Salesforce configuration, including Flows, assignment rules, approval processes, record types, dynamic layouts, apps, and dashboards
• Basic understanding of Apex triggers and code
• Experience managing sandbox environments and release processes (DevOps)
• Strong understanding of data management best practices, including automation and rules to improve data quality
• Ability to communicate technical concepts effectively to non-technical stakeholders

Responsibilities

• Develop and manage the Salesforce platform roadmap, aligning with business priorities and stakeholder needs
• Gather, analyze, and document requirements, translating them into scalable, best-practice solutions with a focus on user experience
• Collaborate with System/Technical Architects and Administrators to build integrated solutions that support business objectives
• Design, develop, and maintain reports, dashboards, workflows, and automation to improve operational efficiency
• Establish and document operational processes and procedures related to Salesforce administration and usage
• Lead communication and training efforts, ensuring end users and stakeholders understand platform updates and changes
• Manage and maintain third-party integrations with tools such as HubSpot, LeanData, 6sense, Drift, Gong, and others
• Provide technical support and user training, ensuring effective adoption and utilization of Salesforce across the organization

Benefits

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth