Remote Senior Salesforce Administrator
at Kitman Labs

Summary

Join Kitman Labs as a Senior Salesforce Administrator to play a vital role on the Revenue Operations team. The ideal candidate will have exceptional technical, analytical, and problem-solving skills, and be comfortable interacting with all levels of the organization.

Requirements

• Experience developing on the Salesforce platform
• Demonstrated experience in developing custom objects, workflows, validation rules, and triggers in Salesforce
• Ability to identify areas for process improvement and recommend/implement solutions
• Certified, or in the process of completing, Salesforce Advanced Admin
• Proven creativity and problem-solving skills; ability to work independently, around obstacles, and to solve problems
• Strong understanding of data structures and data modelling
• Ability to develop effective relationships with business users, technical staff, and executive management
• Strong organisational/time management skills; ability to prioritise work and meet deadlines in a fast-paced environment
• Excellent written and oral communication skills
• Strong work ethic, hands-on, with a customer service mentality
• Flexible with a demonstrated ability to embrace change

Responsibilities

• Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, approval processes, installed packages, etc. within Salesforce
• Responsible for configuration, design, functionality, and end-user support of the Salesforce platform
• Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security)
• Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc
• Engage with business stakeholders to gather and analyse requirements and propose solutions that leverage Salesforce functionality. Translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, and process consistency
• Manage data imports, database de-duping, and cleanup
• Manage the integration of applications connected to Salesforce, including but not limited to Marketo, Bizible, Gong, Salesloft, Terminus, etc
• Identify production risks and areas for improvement; prioritise, design, and facilitate successful implementation and adoption of new processes
• Collaborate with all functions of the revenue organisation and other business stakeholders to drive high levels of data integrity and operational reliability of our standardised business analytics, tools, and processes
• Develop and implement training for end-users. Create and maintain all training materials and guides for processes related to Salesforce business applications

Benefits

• Competitive salary
• Meaningful equity
• Pension Plan
• Fully paid health insurance for employee & dependants
• Life Assurance
• Wellness Perk
• Flexible workplace with options for office-based, hybrid and remote working