Senior Salesforce Administrator

Summary

Join our team as a Senior Salesforce Administrator and own the design, configuration, and administration of our Salesforce platform, focusing on Sales Cloud and Marketing Cloud. You will translate business needs into scalable solutions, optimize user experience, and drive operational excellence. This high-impact, fully remote role (available only to Central America and Mexico residents) requires strong technical and business acumen, a proactive mindset, and a passion for continuous improvement. You will collaborate with stakeholders, optimize processes, manage integrations, and provide training and support. Success in this role demands expertise in Salesforce administration, declarative tools, and data management, along with excellent communication and project management skills. We offer a competitive compensation package and a supportive, fast-paced environment with opportunities for professional growth.

Requirements

• 5+ years of hands-on Salesforce administration experience, including deep expertise in Sales Cloud; Marketing Cloud experience strongly preferred
• Salesforce Administrator Certification required; Advanced Administrator or Marketing Cloud certifications are a plus
• Strong experience in declarative tools (Flows, Validation Rules, Custom Objects), and basic knowledge of Apex or SOQL a plus
• Proven track record designing and scaling solutions that align with GTM strategy and improve operational efficiency
• Experience with B2B SaaS revenue operations, marketing automation tools, and CRM integrations
• Excellent project management, communication, and stakeholder engagement skills

Responsibilities

• Serve as the subject matter expert and primary administrator for Salesforce Sales Cloud and Marketing Cloud, including configuration, user management, and data integrity
• Collaborate with stakeholders across Sales, Marketing, Customer Success, and RevOps to design scalable Salesforce solutions that support business processes and GTM strategy
• Analyze current workflows, recommend improvements, and implement best-in-class automation using Flows, Process Builder, and custom objects
• Partner with marketing to support campaign execution, lead routing, scoring models, and alignment with Sales for MQL/SQL handoff
• Ensure data accuracy across the platform, implement data hygiene strategies, and build dashboards/reports to support visibility and decision-making
• Manage integrations with key systems (DealHub, Captivate IQ, and Workato to ensure seamless data flow and user efficiency
• Provide training, documentation, and tier-2 support to end users, ensuring adoption and consistent usage across the organization
• Maintain system security and compliance protocols, monitor platform performance, and manage regular audits and platform updates

Preferred Qualifications

• Experience with tools like DealHub, Captivate IQ, Workato, or BI tools (e.g., PowerBI)
• Familiarity with Agile/Scrum methodologies and project tracking tools (e.g., Jira, Asana)
• Ability to thrive in a high-growth, fast-paced, cross-functional environment

Benefits

• Full time positions with the potential for overtime
• 100% remote positions
• Competitive compensation package
• An inclusive, fast pace exciting environment culture offering accelerated professional growth
• 1-on-1 coaching with feedback sessions, mentorships, and leadership development programs
• Opportunities for cross-functional development