Senior Scrum Master

Summary

Join Caret's Technical Support team as a Scrum Master and work with the Product Department to ensure successful product development. You will coach development teams in self-organization, remove impediments, facilitate Scrum events, and provide visibility into delivery plans. Responsibilities also include driving team retrospectives, maintaining Jira and Confluence, and collaborating with stakeholders. The ideal candidate possesses strong Agile experience, project management skills, and excellent communication abilities. Caret offers a flexible work environment with various benefits, including flexible PTO, Summer Fridays, no-meeting Fridays, comprehensive health insurance, retirement plan, and more.

Requirements

• Project Management
• Experience managing projects using Agile methodology
• Skills in planning, analysis, and implementation of product development phases
• Familiar with setting scope, goals, and deliverables
• Proficient in JIRA and Confluence
• Ability to Facilitate relationships within the team and across teams to be productive and collaborative, through building rapport, trust, and respect
• Servant Leader who fosters self-organization and a culture of ownership and accountability on the team
• Challenger/ Experimenter/Innovator: Don’t just accept “the way things work around here”, respectfully challenge and help illuminate the problem areas. They encourage the team to experiment and create a safe environment for the team to learn
• Passionate about continuous learning to help the team and organization evolve. Regularly illicit feedback from others and actively seek opportunities to learn
• Experience with helping teams become high performing through collaboration and a relentless focus on continuous improvement
• Collaborates across the ART to create program level transparency, visibility, and drive commitment
• Ability to adapt to changing and fast-paced environments, evolving the change solution ensuring delivery of flexibility and agility
• Outstanding interpersonal, leadership, communication, and facilitation skills to establish and maintain excellent working relationships in a corporate environment
• Working knowledge of agile methodology, techniques, and frameworks, such as SAFe, Scrum@Scale, Scrum and/or Kanban for software product development
• Excellent people and project management skills
• Strong analytical and problem-solving skills

Responsibilities

• Hold the Product Representative responsible for meeting the Definition of Ready on all stories presented to the Scrum Team(s)
• Ensure that goals, scope, and product impact are understood by everyone on the Scrum Team
• Help the Scrum Team(s) understand the need for clear and concise Product Backlog items with good Acceptance Criteria
• Help the Product Representative to prioritize the Product Backlog to maximize value
• Discourage changes to the Sprint and understand and mitigate the impact
• Regularly report on the status of each Epic (project) commitment made by the team to the stakeholders
• Coaching the Teams in self-organization and cross-functionality
• Help the Development Team to meet the Definition of Done
• Remove impediments to the Development Team’s progress
• Facilitate Scrum events
• Coach the Development Team on agile practices that are in-line with the CARET standards
• Provide visibility into the Agile teams’ delivery plans and Release plans on the program level to stakeholders.  Include coordinating releases across multiple teams
• Help employees and stakeholders understand and enact agile product development
• Drive team retrospectives and continuous improvement
• Be transparent in communication and status of the Sprint, PI, and Team
• Organize and keep Jira and Confluence up to date
• Work with other stakeholders and engineering teams to clear dependencies for the teams
• Take on Senior Scrum Master Responsibilities to host PI Planning preparation and execution, support the creation of a Program Backlog, and facilitate meetings across teams and products
• Develop and implement the stakeholder communication plan ensuring successful stakeholder engagement at all levels
• Facilitate the creation and adoption of working agreements and definitions of ready / definition of done based on CARET’s standards
• Measures team and program delivery, maturity, and performance and reviews the metrics with the team to identify improvement opportunities

Preferred Qualifications

• Bachelor's degree in computer science, information technology, or a relevant field
• Certified scrum master, SAFe or Scrum@Scale
• 4-6+ years of experience as a scrum master or in a similar role
• Leadership and management experience

Benefits

• Flexible PTO
• Summer Fridays
• No meeting Fridays
• Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
• Flexible Spending Account
• Health Savings Account
• 401(k) match