Senior Solution Architect

Summary

Join Fivetran as a Senior Solution Architect on the Professional Services team and help customers design and implement secure, scalable data pipelines. You will work directly with customer stakeholders to gather requirements, architect solutions, and guide implementation. You will also help optimize connector performance, troubleshoot issues, and provide best-practice guidance throughout the deployment lifecycle. This role involves working with Fivetran's full portfolio of deployment models, including Hybrid Deployment, where connectors run containerized in customer-managed data planes. You will collaborate closely with various internal teams, including Account Executives, Customer Success Managers, Sales Engineers, Support, Product, and Engineering. This is a full-time remote position based in the Central or Eastern Timezones of the US.

Requirements

• 6 to 8 years in a customer-facing technical role involving data architecture, integration or infrastructure
• Strong understanding of replication, CDC, and ELT/ETL workflows
• Proficiency in SQL and command-line scripting, with experience across multiple databases, warehouses, and OS platforms
• Extensive experience configuring secure networking connectivity including SSH tunneling, VPNs, Private Links and enterprise networking
• Experience deploying and managing containerized workloads using Docker, Podman, and Kubernetes
• Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly

Responsibilities

• Guide customers through installing and configuring Fivetran connectors, ensuring replication readiness (full transactional logging, archiving, etc.)
• Assist with Hybrid Deployment in containerized environments using Docker, Podman, and Kubernetes
• Partner with customers to validate data, troubleshoot issues, and optimize source systems and pipelines
• Deliver best-practice guidance, training, documentation, and post-deployment support to enable customer self-sufficiency
• Provide guidance on setting up network configurations including SSH, Private Link etc
• Collaborate with internal teams — Product, Support, Success, and Engineering — to ensure successful delivery and customer outcomes

Preferred Qualifications

• Experience with customer-managed replication architectures such as Fivetran Hybrid Deployment
• Kubernetes certification or experience operating container platforms at scale
• Scripting and automation experience using Python, Shell, or REST APIs
• Background supporting enterprise customers in regulated industries (e.g., finance, healthcare)
• Familiarity with CI/CD and infrastructure-as-code practices

Benefits

• 100% employer-paid medical insurance *
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents