Senior Solution Consultant - SecOps

Summary

Join ServiceNow as a driven Pre-Sales Security Solution Consultant and become a subject matter expert, providing leadership and expertise to support customers during sales engagements. Partner with sales, solution consulting, and the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness. This role involves a consultative approach to discover and map business outcome-driven solutions, leveraging ServiceNow Security Operations. You will guide revenue for one of our products and collaborate with various teams. This hands-on technical consultant position requires strong pre-sales experience and a deep understanding of security technologies. ServiceNow offers competitive compensation, generous benefits, and a collaborative work environment.

Requirements

• Have strong pre-sales experience
• Understand the sales process and be a trusted advisor for account representative and extended sales organization
• Have a Bachelor’s degree or equivalent training and 3-5 years of experience
• Have work experience or a strong understanding of Security Operations Center (SOC), Network Operations Center (NOC) or Computer Security Incident Response Center (CSIRC)
• Have a strong understanding of Networking and Security technologies: SIEM, IDS /IPS, vulnerability management, end-point protection, breach detection, and threat intelligence
• Have knowledge of various attack vectors and intrusion methodologies: DDoS, malware, phishing, brute force, APT, buffer overflow, etc
• Have experience in security frameworks such as NIST 800-61, ISO27035, SANS, etc
• Have experience with threat intelligence frameworks, such as STIX/TAXII and OpenIOC
• Have the ability to architect and effectively communicate solutions to business challenges
• Understand business and technical problems addressed by the products including applicable regulations, business drivers, security, evolving business needs, etc
• Have strong written and oral communication skills and be self-directed and independent

Responsibilities

• Create innovative solutions leveraging ServiceNow Security Operations (Security Incident Response, Threat Intelligence and Vulnerability Response)
• Review customer’s security architecture and design process and system integrations to ServiceNow Security Operations
• Respond to customer questions relating to ServiceNow Security Operations
• Develop and contribute to sales campaigns focused on Security Operations
• Contribute and maintain a showcase of Security Operations solutions created on the ServiceNow platform
• Help develop solutions and capabilities that enable other Solution Consultants to demonstrate the value of Security Operations on the ServiceNow platform
• Configure solution environments to address customer requirements and business issues
• Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs
• Work in a global team and share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of other team members
• Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors
• Support Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc

Preferred Qualifications

• Have worked in Information Security at a global or national commercial enterprise
• Have the following industry certifications: CISSP, GCIH, GCIA, GSEC, CEH, GIAC

Benefits

• Competitive compensation
• Generous benefits
• Professional atmosphere
• Collaborative and inclusive work environment
• Opportunities to grow professional careers