Senior Solution Engineer

Summary

Join Esri as a GIS subject matter expert and become a key member of an account team, advising clients on complex business challenges. You will leverage your problem-solving skills to showcase the value of GIS and its ability to identify patterns and trends. This role requires building relationships with clients, presenting solutions, and leading technical meetings. You will be a technical leader, demonstrating expertise in Esri technology and state/local government. Furthermore, you will craft solutions that highlight the business value of GIS, design presentations, and share your knowledge with team members. Esri offers a supportive and collaborative culture, committed to employee success and growth.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 3+ years of experience in working in or supporting state or local government
• Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design
• Understanding of sales and business development processes
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Programming and scripting experience with languages such as Python and JavaScript
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s in geography, computer science, or a related field
• Applicants must be authorized to work for any employer in the U.S

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team
• Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue
• Be a technical leader of Esri technology as well as a subject matter expert of state and local government
• Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic customers
• Understand an organization’s business structure, associated workflows, third party business systems, and integration points
• Share knowledge and coach new team members on best practices
• Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face
• Define and deliver complex strategies that align Esri technology with our largest customers' business needs
• Design presentations for technical and non-technical audiences within Esri’s largest customers
• Provide configuration guidance and best practices
• Present at large conferences and executive engagements

Preferred Qualifications

• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Knowledge of digitalization strategies that include mobile, IoT, advanced analytics and data science (AI/ML), and imagery
• Master’s in geography, computer science, or a related field
• Programming and scripting experience with languages such as Python and JavaScript

Benefits

• Industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families)
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth