Digibee is hiring a
Senior Solutions Architect in Brazil

Summary

The job is for a Senior Solution Architect at Digibee, a remote-first iPaaS company. The ideal candidate should have 8+ years of experience in a Solution Architect role, preferably in a SaaS company, with a strong understanding of integration technologies and customer needs. Key responsibilities include technical advisory, adoption, customer enablement, architecture, collaboration, shaping product growth, mentoring, knowledge-sharing, problem-solving, and contributing to the knowledge repository.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a relevant field
• 8+ years of experience in a Solution Architect role; Preference for 3+ years of experience in a SaaS company
• Strong understanding of integration technologies and challenges customers face with the adoption of infrastructure platforms
• Strong documentation, analytical, and problem-solving skills
• A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
• Experience in delivering on-site and remote training to partners and customers, assistance with the development and maintenance of the training and workshop material itself

Responsibilities

• Serve as a strategic and trusted technical advisor to a portfolio of customers
• Build and maintain time-to-value mappings and roadmaps, with a keen eye for optimizing solution implementation efficiency
• Expertise in customer enablement including technical training, boot camps, hackathons, and guided sessions
• Architectural outlines should consistently reflect high-quality designs that cater to the needs of senior IT stakeholders within customer organizations
• Collaborate with internal teams, such as Engineering and Support, handle escalated issues, and contribute to product development
• Actively shape and influence product growth and scalability by designing new offerings and innovative ways to enhance customer satisfaction
• Provide mentorship, guidance, and knowledge-sharing with less experienced team members
• Contribute to and leverage the knowledge repository, adding design best practices, customer insights, and innovative ideas
• Solve problems, tackle intricate technical challenges, create innovative solutions, and provide guidance to your team and customers

Benefits

• Remote first, with a flexible working schedule
• Health care
• R$ 1.200,00/month on Caju card (for food and meal allowance, mobility, home office supplies, culture, health, and education)
• Life insurance
• Child care assistance
• Gympass
• MacBook setup to work (Product roles)
• English course: we have a partnership for group classes for R$100 monthly