GoFundMe.org is hiring a
Senior Solutions Architect, Remote - Worldwide

Summary

Classy is hiring for a Senior Solutions Architect to create technical solutions that help nonprofit clients achieve their goals. The role involves serving as a strategic partner to the client, conducting in-depth analysis of client requirements, building trusted relationships with c-level executives, and having experience with Salesforce implementation and configuration.

Requirements

• 6+ years of relevant consulting or professional services experience designing technical solutions
• 4+ years as a certified Salesforce administrator architecting, designing and implementing the integration architectures and applications on large-scale technical projects
• 4+ years of experience with Salesforce implementation and configuration, including NPSP, Nonprofit Cloud, managed packages, duplicate management best practices, flows, and security controls

Responsibilities

• Serve as a strategic partner and trusted advisor to the client for all technical and implementation related solutions, ensuring alignment with the client’s business objectives
• Drive pre-sales activities such as technical discovery and deep-dive sessions with prospects
• Conduct in-depth analysis of client requirements, business processes, technical challenges, and implementation requirements
• Proactively manage risk areas in the solution and contribute to seeing issues through to completion
• Build trusted relationships with c-level executives and technical decision makers and manage customer expectations throughout the sales cycle and delivery
• Negotiate solutions and align with project managers, sales engineering, SI partners, and internal teams to support planning and implementation in close collaboration with the client

Preferred Qualifications

• Experience in payment processing systems
• Experience with Zapier, Omatic, Microsoft Dynamics, Google Analytics/Tag Manager, or Blackbaud systems
• Experience with the nonprofit / fundraising industry

Benefits

• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Company provided life and disability coverages
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back' Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, Inclusion, and Belonging team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization