Keyfactor is hiring a
Senior Solutions Architect, Remote - United Kingdom

Summary

The Senior Solutions Architect role involves guiding customers through implementing Keyfactor's solutions, working directly with customers to install software components, troubleshoot issues, and conduct design workshops. The position requires strong communication skills, proficiency with Windows and Linux Server operating systems, understanding of core networking and infrastructure fundamentals, advanced technical troubleshooting and problem-solving skills, and knowledge of PKI, digital certificates, and cryptography. The job is full-time, permanent, and remote in the United Kingdom.

Requirements

• Strong demonstrable of experience in IT environments (via services delivery, consulting, or employment)
• Strong and effective communication skills in a consultative manner with customers and other external stakeholders
• Proficiency with Windows and Linux Server operating systems. If just one, Windows is the preferred
• Understanding of core networking and infrastructure fundamentals
• Advanced, methodical, and expedient technical troubleshooting and problem-solving skills
• Effective time management, and prioritization skills with the most complex customers, problems, and deployments
• Possess excellent oral and written communication skills with the ability to communicate at both a technical and business level with technical staff and/or Executives
• Knowledge of SSH, Kerberos protocol and other authentication protocols a plus
• Advanced scripting using Linux or Microsoft tools (SQL, Shell, etc.)
• Willingness to learn new languages, technologies, and APIs as needed to meet customer requirements
• Comprehensive with Public-Key Infrastructure (PKI), digital certificates, and cryptography

Responsibilities

• Guide Keyfactor customers through implementing and integrating Keyfactor’s solutions into their infrastructure and applications
• Work directly with customers to install Keyfactor software components and troubleshoot issues when they arise
• Be responsible for specific integrations with a customer’s enterprise IT systems (i.e. web servers, networking platforms, ticketing systems, etc.)

Preferred Qualifications

• Relevant industry certifications a plus
• DevOps and Automation (Ansible, scripting bash/powershell, Jenkins, Puppet) a plus
• Java Application Servers, JBoss, Wildfly Database Servers, MySQL, MariaDB, MSSQL
• Knowledge of Active Directory
• Knowledge of EJBCA a plus

Benefits

• Salary will be commensurate with experience
• Comprehensive benefit coverage
• Dedicated employee focused ambassadors via Key Contributor & Culture Committee
• DIVERSE Commitment
• Global Volunteer Day
• Flexible time off
• Regular Cross Functional meetings
• Regular Leadership Development meetings
• Regular All Hands meetings – followed by group gatherings
• Second Friday’s (a company-wide day off on the second Friday of every month)
• The Keyfactor Alliance Program
• Weekly Feedback Snapshot