Senior Solutions Engineer

Summary

Join D2L as a Senior Solutions Engineer and help clients maximize the use of D2L products and services. You will work with prospective and existing clients, understanding their needs and proposing tailored solutions. Your expertise in learning technology and engaging communication style will be crucial in crafting compelling demos and presentations. You will support the sales process, qualify opportunities, and contribute to exceeding revenue objectives. This remote role, based in the Netherlands, requires experience in a related field, excellent communication skills, and a basic understanding of web and database technology. D2L offers a competitive benefits package including flexible work arrangements, learning and growth opportunities, and various wellness initiatives.

Requirements

• Experience in a related role such as teaching, training, instructional design, educational administration or consulting
• Excellent oral and written communication skills, customer service skills, product demonstration, and presentation skills
• Basic understanding of web and database technology
• Proven ability to craft a solution and develop proposals and RFP responses with appropriate products and services based on client discussions
• Willing and able to travel 25%
• Fluent in English and Dutch and understanding of how business practices within EMEA

Responsibilities

• Develop and deliver custom demos and presentations that are simple and engaging, leaving your audience eager to use Brightspace
• Support the sales process by acting as expert in D2L products and services, including functionality, usage, architecture, and deployment
• Assist Sales in qualifying opportunities and planning client engagement and win strategy
• Align client’s needs, goals, and objectives to D2L solutions; develop proposals and help to write RFP responses
• Actively drive and manage prospective clients’ technology evaluation, using your knowledge of the business environment, competitive landscape, and Brightspace differentiators
• Provide support to Sales Executives in closing deals and exceeding revenue objectives in an assigned territory
• Transition accounts and communicate business requirements to implementation teams

Preferred Qualifications

• Experience with sandbox configurations
• Knowledge of or prior experience with LMS or other learning technology
• Further experience in pre-sales consulting

Benefits

• Impactful work transforming the way the world learns
• Flexible work arrangements
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
• 2 Paid Days off for Catch the Wave related activities like exams or final assignments
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events