Senior Solutions Engineer

Summary

Join Fingerprint as a Sr. Solutions Engineer and play a key role in driving technical sales, achieving growth targets, and supporting customers and sales executives. You will translate customer needs into solutions using Fingerprint technology, lead POC integrations, build customer trust, and collaborate cross-functionally. Responsibilities include attending customer calls, responding to RFPs/RFQs/RFIs, presenting at conferences, and developing demos. This remote position offers flexibility and a competitive compensation package.

Requirements

• 4 years of relevant experience in a similar role
• Innate ability to identify customer pain points and provide solutions within the Fingerprint framework
• Excellent presentation skills, including the ability to effectively demonstrate technical solutions
• Customer-focused mindset with a commitment to delivering excellent service
• Outside-the-box thinking, self-starter with strong problem-solving skills
• Ability to thrive in a dynamic and rapidly evolving industry
• Strong verbal and written communication skills
• Proven experience in translating customer requirements to internal stakeholders
• Team player with a collaborative approach
• Entrepreneurial spirit and a drive to succeed

Responsibilities

• Attend customer discovery, requirements gathering, and technical calls to understand customer pain points
• Translate customer pain points into solutions using Fingerprint, demonstrating how our technology can address their needs
• Lead Proof-of-Concept (POC) integrations with customers' tech stacks to showcase the value and efficacy of our solutions
• Build trust with various customer teams and act as a trusted advisor to both customers and sales executives
• Collaborate cross-functionally to streamline and improve the sales process, working closely with account executives
• Respond to Requests for Proposals (RFPs), Requests for Quotes (RFQs), and Requests for Information (RFIs)
• Attend and present at conferences to represent Fingerprint and promote our solutions
• Demonstrate problem-solving skills while addressing customer issues and ensuring customer satisfaction
• Act as a liaison between the sales and marketing teams, providing valuable insights for effective collaboration
• Develop demos that showcase how customers can utilize Fingerprint to enhance their businesses
• Train and educate new hires on the technical aspects of Fingerprint and various use cases

Preferred Qualifications

Previous pre-sales experience is highly desired

Benefits

• This is a remote position that offers the flexibility to work from anywhere
• $152k - $140k OTE