Senior Solutions Engineer

Summary

Join SonicWall as a Senior Solution Engineer, working remotely from a West Coast location with up to 40% travel. This role requires a self-starter with cybersecurity expertise, experience designing complex solutions, and strong communication skills. The ideal candidate will have pre-sales experience with enterprise clients and MSSPs in the cybersecurity industry. Responsibilities include leading technical workshops, conducting presentations, building partner relationships, supporting product trials, and participating in beta testing. The position demands a consultative approach and proven ability to present compelling solutions.

Requirements

• Minimum of 5 to 10 years of related experience with a bachelor’s degree; or master’s degree with equivalent experience
• Cyber Security CISSP Certified, CEH
• ITIL Certified
• Microsoft Azure or AWS Practitioner
• Retaining specialist knowledge across SonicWall products to the desired level
• SNSA & SNSP SonicWall Certified*Training will be provided
• Familiarity with governance and compliance issues and management/reporting solutions and requirements. Working knowledge of HIPAA, PCI, SOX, FERPA, CIPA, GDPR, etc
• Experience with the following technologies: Full range of L2-L7 networking technologies and protocols, NAT, stateful firewall, IDS/IPS, web and content filtering, proxies, email security gateways, VPN and encryption (IPsec/SSL), PKI and key management, 802.11/WLAN, Syslog, NetFlow/IPFIX, Active Directory and LDAP, reading, interpreting and creating scripts, regular expressions and/or custom signatures, virtualization platforms including VMware, Hyper-V, AWS and Azure

Responsibilities

• Proactively lead technical discovery workshops to qualify and validate customer requirements, use cases, and build out a bill of materials, design, and if required, a statement of work that meets the desired outcome
• Conduct advanced technical sales presentations and solution demonstrations across the SonicWall portfolio to an audience typically between 10-500 persons, keeping partners and customers informed of our new solutions and industry trends
• Discuss and demonstrate SonicWall's unique value proposition, understand competitors' offerings, and explain why SonicWall wins. Share competitive insights with peers and sales
• Build and maintain at least 10-20 trusted technical decision-maker relationships with strategic channel partners and customers, holding recurring meetings with solution decision-makers, including C-level
• Build out and maintain a personal lab for the most common demo requests and personal development
• Support remote partner product trials
• Serve as the technical lead for proofs of concept (POCs) with partners or directly with customers
• Participate in beta testing and provide product feedback, working alongside product management teams. Function as the voice of the beta testers to consolidate feedback to product management teams and to the Pre-Sales stakeholders
• Team with support where necessary to preserve relationships with partners and customers
• Support key technical marketing initiatives, building out collateral, presenting for internal and external events
• Lead key technical marketing initiatives, presenting internally or externally
• Develop expertise to a PoC level in at least 7-10 SonicWall product areas and become a subject matter expert and go-to person for the theater
• Proactively share best practices with fellow peers and sales on a regular basis
• Provide mentorship for at least 1 Solution Engineer
• Keep regional sales informed of roadmap insights, product updates, and technical best practices
• Promote a culture of teaming with extended teams, working collaboratively, and bringing forward ideas that improve the overall effectiveness of the Pre-Sales organization
• Adhere to company values, guidelines, and solution engineering regional reporting tasks

Preferred Qualifications

• Takes a holistic approach in solving complex problems, seeks to include all the relevant stakeholders and agreement before proposing a solution
• Develops skills and uses experience in business-focused discussions to envision and describe how a technical solution complements existing customer and partner business practices
• Fosters cross-functional team culture, works well with others, and is focused on team outcomes
• Demonstrates a balance of business and technical acumen, proactively seeks to take a technical sales lead without instruction
• Adapts style and uses persuasion in delivering messages that relate to the wider firm business. Frequently advises others on complex matters
• Proven ability using formal best practice methods to present a convincing presentation, solution selling, use of whiteboarding skills, objection handling, and excellent time management
• Receives little instruction on day-to-day work and acts as a mentor to peers on new assignments
• Works in an effective way that maximizes the available time, optimizes teaming discussions to deliver the required outcomes on time and to the required ask
• Exhibits advanced wide-ranging experience, using in-depth professional knowledge, acumen, concepts, and company objectives to develop, resolve complex models and procedures
• Work is reviewed upon completion and is consistent with departmental objectives
• Networks with key contacts outside own area of expertise
• May be accountable through the team for the delivery of tactical business targets

Benefits

• Remote work
• Up to 40% travel