Senior Solutions Engineer

Logo of Sumo Logic

Sumo Logic

πŸ“Remote - Australia

Job highlights

Summary

Join Sumo Logic as a Senior Sales Engineer and become the primary technical resource for our Enterprise Accounts team. You will leverage your technical and people skills to deliver solutions to clients, acting as a trusted advisor. Responsibilities include partnering with Account Executives, technically closing complex opportunities, understanding all phases of the sales cycles, and delivering product demonstrations. You will work cross-functionally with Product Management and Engineering teams to improve the Sumo Logic service. This role requires a B.S. in a related field and 4+ years of relevant experience. The ideal candidate will possess strong communication skills and thrive in a fast-paced environment. The position is remote.

Requirements

  • B.S. in Computer Science, Engineering, or a related field
  • 4+ years as a Solutions Engineer, Solutions Architect, Sales Engineer, Implementation Consultant, Support Engineer, Site Reliability Engineer, or a Software Developer with experience leading projects and/or working with customers
  • Hands on knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc
  • Experience selling and working with pure SaaS solutions in multi-tenant architectures
  • A broad background and understanding of technical infrastructure (servers, networking devices, storage, etc.)
  • Strong written and verbal communication skills, as well as business and technical acumen

Responsibilities

  • Partner with the Account Executives / Account Managers to understand customer challenges and mains, and articulate Sumo Logic’s value proposition, vision, and strategy to customers
  • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
  • Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
  • Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers
  • Deliver product and technical demonstrations of the Sumo Logic service
  • Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers

Preferred Qualifications

  • M.S. in Computer Science, Engineering, or a related field
  • Experience with open source collections (Telegraf, FluentBit, FluentD, Open Telemetry, etc.)
  • Experience with leading and running technical validations like Proof of Value
  • Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred)
  • Modern application architecture (micro-services, containers) understanding and experience working with Kubernetes, Docker, and/or Lambda
  • Experience with various monitoring tools like Splunk, Datadog, Elastic, New Relic, etc
  • Comfortable working in a dynamic, fast-paced startup environment and experience at a successful startup

Benefits

#LI-Remote

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