Senior Solutions Engineer

Summary

Join Sumo Logic as a Senior Solutions Engineer and become the primary technical resource for our Enterprise Accounts team. You will leverage your technical and people skills to deliver solutions to clients, acting as a trusted advisor. Responsibilities include partnering with Account Executives, technically closing complex opportunities, understanding all phases of the sales cycle, and delivering product demonstrations. You will work cross-functionally with Product Management and Engineering teams to improve the Sumo Logic service. This role requires a strong technical background and excellent communication skills. The ideal candidate will be highly self-motivated and curious.

Requirements

• B.S. in Computer Science, Engineering, or a related field
• 4+ years as a Solutions Engineer, Solutions Architect, Sales Engineer, Implementation Consultant, Support Engineer, Site Reliability Engineer, or a Software Developer with experience leading projects and/or working with customers
• Hands on knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc
• Experience selling and working with pure SaaS solutions in multi-tenant architectures
• Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure
• A broad background and understanding of technical infrastructure (servers, networking devices, storage, etc.)
• Strong written and verbal communication skills, as well as business and technical acumen

Responsibilities

• Partner with the Account Executives / Account Managers to understand customer challenges and mains, and articulate Sumo Logic’s value proposition, vision, and strategy to customers
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
• Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers
• Deliver product and technical demonstrations of the Sumo Logic service
• Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers

Preferred Qualifications

• M.S. in Computer Science, Engineering, or a related field
• Experience with open source collections (Telegraf, FluentBit, FluentD, Open Telemetry, etc.)
• Experience with leading and running technical validations like Proof of Value
• Modern application architecture (micro-services, containers) understanding and experience working with Kubernetes, Docker, and/or Lambda
• Experience with various monitoring tools like Splunk, Datadog, Elastic, New Relic, etc
• Comfortable working in a dynamic, fast-paced startup environment and experience at a successful startup

Benefits

#LI-Remote