Senior Technical Program Manager

Summary

Join Airbnb's Infrastructure team as a Senior Technical Program Manager and contribute to data-driven decision-making. Partner with data engineering and product teams to build and enhance data-driven decision-making across multiple areas. Collaborate with technical leaders to deliver major programs, ensuring the availability of data for critical use cases. This role requires a strong sense of ownership, strategic thinking, and the ability to work with stakeholders. A typical day involves supporting teams, optimizing processes, influencing technical direction, and collaborating cross-functionally. You will showcase team work to senior leaders and proactively share context with the team. This is a remote eligible position.

Requirements

• At least 13 years of industry experience in a fast-paced cross-functional environment, with at least 11 years as a TPM or a similar role
• Sound business judgment, strong analytical skills, and a track record of using data-driven approach to decision-making
• Strong focus on continuous improvement, with experience developing and fine-tuning processes that increase organizational efficiency
• Excellent written and verbal communication skills, with experience partnering cross-functionally and influencing others
• Experience working with infrastructure customers, with intense focus on their needs and success
• Proven ability to understand the bigger picture and use your technical expertise and problem solving skills to prioritize and manage blocking issues
• Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line
• Experience working with customers on how their workloads can best leverage the underlying infrastructure
• Strong communications skills - able to capture customer requirements and distill customer-specific requirements and/or help onboard customers to the systems one has supported
• Excellent written and oral business communication and people skills, with the ability to influence stakeholders

Responsibilities

• Support the teams to deliver work across multiple tracks with high quality by streamlining the team’s practices and processes, and optimizing ways of working
• Think both broadly about overall outcomes while using good judgment on where to focus in on details
• Influence the technical direction of projects to meet the data stakeholders’ needs while upholding quality. Quickly validate project ideas through iterative development, and pivot as necessary
• Consume complex data and information to drive insights and create impactful stories
• Enable cross functional collaboration between vertically oriented teams to solve high priority company projects
• Showcase the team’s work in front of senior leaders, clearly communicate trade-offs, risks, and opportunities to a broad set of stakeholders
• Proactively share context with the team, and help the team connect the dots of their work with broader company and organizational initiatives
• Be able to answer questions about ongoing initiatives, architecture and systems, staffing, and priorities
• Support other data TPMs working on related tracks of work

Benefits

This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits