Instacart is hiring a
Senior Technical Program Manager

Summary

Join us in leading the digital transformation of the grocery industry and delivering innovative, next-generation experiences to our customers. As a Senior Technical Program Manager at Instacart, you will be at the forefront of our mission to transform the grocery industry by delivering on Instacart’s most complex and impactful efforts.

Requirements

• 8+ years of work experience post-graduation in a technology field, preferably as a technical program or project manager, product manager, software engineer (technical domain), or related technical discipline
• Demonstrated ability to create functional specs, set program structure and influence program strategy. Previous experience in managing complex multi-org programs end-to-end, from definition to launch, throughout a software development lifecycle
• A strong communicator with the ability to distill multiple streams of information, convey priorities and risks, and build a narrative for stakeholders
• A strong sense of ownership and intellectual curiosity to understand executional and technical problems in depth, identify potential issues and offer actions to prevent them
• Excellent collaborator and motivator, able to bring a team together to align and deliver on a common goal. Can build trust and partnerships with senior Engineering and Product leaders
• Growth mindset - seeks and is receptive to actionable feedback and growth opportunities
• Takes accountability seriously; can operate independently to deliver responsibilities and milestones on time and within budget
• Self-motivated and thrives in a fast-paced environment
• Bachelor's degree in a technology / engineering discipline

Responsibilities

• Lead the planning and high quality technical execution of large sized engineering programs with high degree of ambiguity, complexity, and visibility demonstrating a strong sense of urgency, efficiency, and ownership
• Work closely with Software Engineers, Product Managers, Product Designers, Data Scientists and other cross-functional partners to set project objectives and metric-based success criteria. Drive definition of project requirements and execution plans, and manage an overall program's progress and outcome
• Own clear and effective communication with stakeholders, ensuring alignment on and awareness of priorities, risks, and changes
• Foster a culture of teamwork and shared goals, creating a collaborative team environment and driving the right level of process to ensure efficiency and high quality delivery within the program team
• Contribute broadly to Instacart’s success by suggesting and driving organization-wide initiatives

Preferred Qualifications

• Master’s degree in a technology/engineering discipline
• Demonstrated ability to showcase deep technical domain knowledge on the programs that you take on, enabling you to be seen as a strong technical voice in the program and adding significant value towards architecting a program
• Demonstrated ability to drive architectural and strategic decisions at the org leadership level
• Extensive previous experience around creating innovative program management processes/tools/approaches to deliver company outcomes reliably and efficiently

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work
• Offers may vary based on many factors, such as candidate experience and skills required for the role
• This role is eligible for a new hire equity grant as well as annual refresh grants